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Soapexception when changing anything inside new installation of SolidCP 1.4.0

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Posts: 14
 GP
Topic starter
(@gphosting)
Active Member
Joined: 7 years ago

Hi

We have a newly deployed server with windows server 2016 on it. We have done a fresh install of Solid CP but everytime we make a change to any service inside the newly created server we get the following error:

 

System.Web.Services.Protocols.SoapHeaderException: System.Web.Services.Protocols.SoapHeaderException: Microsoft.Web.Services3.Security.SecurityFault: Message did not meet security requirements.

 

This happens when we try to modify the service's configuration inside a server.

 

Thanks

2 Replies
Posts: 1987
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

Message did not meet security requirements.

Generally means that there's an issue with the connection to SolidCP server.

Possible reasons:

  1. Wrong password given in Portal
  2. Password with specific special chars or longer then 25 chars in SolidCP Server
  3. Wrong url
  4. Wrong version of SolidCP server (didn't update well).

that should about cover most possabilities for that message, in some unique cases the IIS Filter/ restrictions module and similar can cause the issue aswell.

Mainly pay attention that Windows auth isn't enabled on any of the SolidCP Sites.

Regards,

Marco

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Posts: 14
 GP
Topic starter
(@gphosting)
Active Member
Joined: 7 years ago

Hi.

All we did to fix it was create a stronger password than we had.
Re-installed enterprise + server via the installer and clicked settings then updated the passwords there.

This seemed to have fixed out issue.

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