SolidCP will not lo...
 
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SolidCP will not load

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Topic starter
(@mwood)
New Member
Joined: 6 years ago

I have installed SolidCP on my server but it does not load. I get the following error:

Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further. 
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.

Database issue:
If you load up enterprise server site and everything appears to be running (no error).
The most likely cause is an conflicting piece of data in the database it self.
Load up the Event log on the Enterprise Server --> Go to Applications and Services logs --> Click SolidCP.
Check for any recent errors.

The Enterprise Server shows:
Enterprise Server

Status:
Running

Version:
1.4.2

URL:
http://cp.deluxsolutions.com

I have tried everything but it wont run. Ant ideas?

I am running it on a Server 2016, non domain joined, physical server. The configuration I am trying to achieve is I have 2 DNS servers, 2 IIS Servers, 1 Database Server and 1 email server. I also want to be able to add the configuration to my WHMCS account.

1 Reply
Posts: 1987
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

This error generally indicates it can't connect to enterprise / database (or has a database issue but that would be strange for a new setup).

You can also run the site on the server it self that should give a detailed error page.

I would however double check if your portal sitesettings (in app_data) is looking at the correct enterprise url that is set in IIS Management bindings section.

Regards,

Marco

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