Hello,

A -1 error generally appears when the Active Directory account has existing values.
For example identical username outside of SolidCP, etc.

For more details you can look into the auditlog of SolidCP (serverhome --> account menu --> Audit log)
or in the Event log of the server which has hosted organization service on there to find more details what already exists (email / Username/ weak password)

Regards,

Marco

 

 

[7/17/2016 6:43:43 AM] ERROR: HostedSolution
System.Runtime.InteropServices.COMException (0x8007203A): The server is not operational.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Exists(String path)
at SolidCP.Providers.HostedSolution.OrganizationProvider.CreateUserInternal(String organizationId, String loginName, String displayName, String upn, String password, Boolean enabled)

System.Runtime.InteropServices.COMException (0x8007203A): The server is not operational.

Gives the impression your Hosted Organization settings aren't correct or the application pool user has no permissions.

1. In the Hosted Organization settings: Make sure that your Prefered Active Directory server is 100% correct fqdn (so something like  ad01.mydomain.local)
2. In the Hosted Organization settings: Make sure that the OU Path is filled in correctly (it's capital sensetive and should look something for example : CustomersExchange )
3. Make sure that in configuration --> Servers --> [click on servername] , there is no connection error, and that under "Active Directory Settings" a root domain is filled in (mydomain.local) and auth set to none (no username or password filled in).
4. The SolidCP Server which has the Hosted Organization role: Make sure the application pool user is an Active Directory domain user, has domain admins, Enterprise admins, Organization Management assigned as member groups (for any changes do an iisreset).

now i'm getin this error

Error creating mailbox. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'Ndricim1 Veselaj' EXCHANGE ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Connecting to remote server mail2.veselaj.com failed with the following error message : [ClientAccessServer=WIN-1FQKR8397H6,BackEndServer=,RequestId=1a334e7c-c799-4a76-a423-612c7f3d31b4,TimeStamp=7/17/2016 3:01:12 PM] Access Denied For more information, see the about_Remote_Troubleshooting Help topic. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace ---