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Unable to create mailbox

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Posts: 10
Topic starter
(@renagade12)
Active Member
Joined: 8 years ago

HI

 

I followed the guide as to how to do this, I can create the orgs, hosting plans everything.

When I try create a mailbox I get following. I have confirmed powershell url is correct.

I did see it actually create the account in AD then remove it

Please let me know. I did notice that the backend server is empty

This is running on windows 2012 R2 and exchange 2016 CU1

 

Error creating mailbox. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘CREATE_MAILBOX’ task on ‘test user’ EXCHANGE —> System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Connecting to remote server outlook.domain.co.za failed with the following error message : [ClientAccessServer=server-EMS01,BackEndServer=,RequestId=5eac1f5b-48ae-4c6e-90f3-da74b01992b5,TimeStamp=2016-06-13 12:57:02 PM] Access Denied For more information, see the about_Remote_Troubleshooting Help topic. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) — End of inner exception stack trace — at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) — End of inner exception stack trace —

4 Replies
Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

This error is generally caused if the Powershell url is a Remote URL and not the servers local FQDN ( https://mail1.myaddomain.local/Powershell)

Other then that make sure the SolidCP Server account has the proper rights (organization management / enterprise admin / etc).

Powershell it self in ECP --> Enable windows integrated auth.

Once done do an iisreset on your exchange server where the SolidCP Server is running (any changes on those aspects will not have instant effect iisreset will be mandatory).

Regards,

Marco

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Posts: 10
Topic starter
(@renagade12)
Active Member
Joined: 8 years ago

Hi Marco

 

Thanks for the quick response, I have done this originally, I will go back and check the settings to ensure its 100%. will let you know

Reply
Posts: 10
Topic starter
(@renagade12)
Active Member
Joined: 8 years ago

Hi Marco

I found the problem is was under my server / hosted exchange /

OAB Generation Server,  this need to be the localdomain as well. Its all working now

 

Thanks

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1 Reply
Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1967

Glad you got it working 🙂

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