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Upgraded from Websitepanel - Smartermail not working

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Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

<password value=”

most likely won't work.

plus i know it can have + and = in it's encrypted values.

Any automatically generated one should work (as in my life time i never once see one fail due to it's chars).

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Posts: 115
Topic starter
(@jimjams)
Estimable Member
Joined: 8 years ago

I removed all none normal chars and recycled on all and now all fail, is it tied to the dlls? How can I reset the password value? The password being passed to one of the remotes is failing due to an XML character issue... That's why I'm trying it.

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Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

The Web.config passwords are so called "encrypted keys"

so with those passwords + the passwords stored in your database + the enterprise cipher key to de-crypt = the real passwords you entered at setup.

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Posts: 115
Topic starter
(@jimjams)
Estimable Member
Joined: 8 years ago

ye so for some reason its failing on the soap call with that character, seems maybe a known XML issue between languages. Although I have them setup the same (UK) on each server. Only difference I can see is the one failing is 2012 server, the rest are 2008 server and working fine 🙁

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Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Well i am not sure what other information to give you.

2012 R2 servers is what i usually use.

the setup i normally use is:

  1. SolidCP Portal Server
  2. SolidCP Enterprise Server
  3. SolidCP Servers (one on each server role : web , mssql, exchange, sfb , etc)
  4. Enterprise server db on a private sql db server.

 

For step 3 on mssql i make sure there's a SolidCP Server locally that the Portal can connect to (no connectivity errors), use dns names that resolve from the Portal server AND mssql server (like mssql1.mydomain.com) give it proper SQL auth (i avoid using SA account, always make a custom login account with good password, don't make the password over 25 chars, and on issues try a more simple password without special chars that can be used in coding).

Adding all up together always kept every setup running for me.

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