Hello,

This would be highly dependend on how you configured the Product module (what you checked it to do/ setup / configure for you).

It is most likely that something is configured there which isnt setup in SolidCP.

For further information you can check out the WHMCS Module log.

SolidCP Audit log, and Event viewer on the server it self.

Regards,

Marco

I managed to work around this (I think) by simply running the "Create" module button, then only I can actually accept the order without any errors which is just weird !, but i can't directly accept an order BEFORE running the "Create" function !..

I was wondering is this because my hosting space linked is related to Hyper-V 2012 R2 ?? I only want it to create the hosting space for the client since i know the module doesn't support auto provisioning of VMs at the moment...

Thank you...

any help ?!?

the module is great but it needs to create and suspend a client automatically Not manually, for example the following error was given few days ago and i believe the module failed to suspend the client !!...

SuspendAccount Fault: (Code: 0, Message: GetUserByUsername Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://:/esUsers.asmx?WSDL' : failed to load external entity "http://:/esUsers.asmx?WSDL" )), Service ID: 101)
Last Attempt: 4 hours ago

Hello,

Create / suspending user works fine with the module aslong as it's setup right.

Do note in regard of suspension there are a few known bugs towards not suspending all the user resources however thats not the error your running into.

From the url given it appears your hostname isn't filled in right in the WHMCS Server section.

I would go over this manual:  https://solidcp.com/kb/configuration/how-to-setup-solidcp-with-whmcs/ to make sure everything is set and configured properly.

Regards,

Marco