help is really needed please, I just wanna know why scp FAILS to create the USER in SCP ONLY when his product/service has a domain name given !..
Order Accept Encountered Problems
CreateAccount Fault: (Code: 0, Message: ChangeUserStatus Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘http://:/esPackages.asmx?WSDL’ : failed to load external entity “http://:/esPackages.asmx?WSDL” ), Service ID: 169)
If I Delete the domain name and click (create) scp will create that user successfully !…
This would be highly dependend on how you configured the Product module (what you checked it to do/ setup / configure for you).
It is most likely that something is configured there which isnt setup in SolidCP.
For further information you can check out the WHMCS Module log.
SolidCP Audit log, and Event viewer on the server it self.
I managed to work around this (I think) by simply running the “Create” module button, then only I can actually accept the order without any errors which is just weird !, but i can’t directly accept an order BEFORE running the “Create” function !..
I was wondering is this because my hosting space linked is related to Hyper-V 2012 R2 ?? I only want it to create the hosting space for the client since i know the module doesn’t support auto provisioning of VMs at the moment…
any help ?!?
the module is great but it needs to create and suspend a client automatically Not manually, for example the following error was given few days ago and i believe the module failed to suspend the client !!…
SuspendAccount Fault: (Code: 0, Message: GetUserByUsername Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘http://:/esUsers.asmx?WSDL’ : failed to load external entity “http://:/esUsers.asmx?WSDL” )), Service ID: 101)
Last Attempt: 4 hours ago
Create / suspending user works fine with the module aslong as it’s setup right.
Do note in regard of suspension there are a few known bugs towards not suspending all the user resources however thats not the error your running into.
From the url given it appears your hostname isn’t filled in right in the WHMCS Server section.
I would go over this manual: https://solidcp.com/kb/configuration/how-to-setup-solidcp-with-whmcs/ to make sure everything is set and configured properly.
have you removed the URL from the error message “http://:/esUsers.asmx?WSDL”?
I’m wondering, because normally there should be an address/IP and port between http:// and /esUsers.asmx.
Could you please send me a screenshot of your server setup in WHMCS? There were you are defining the connection to SolidCP. You can also mask the IP and username in the screenshot, but I would like to know, which fields are filled (with IP or address) and which are not.
By the way: on our side the provisioning works automatically after placing an order, so it could be a misconfiguration or a bug according to some missing values.
I admit sometimes the customers when placing a new order they enter a random hostname just to get through the order and they enter something like this: test111.newebsite.org
I think the module will fail creating the product if the hostname is like that ! so i need to Manually edit the hostname to something like this: website.org (believe me they wont care !) then the module creates the user and assigns a hosting space successfully !
I wish as soon as an order is created it sets up the USER automatically in SCP and assign his SPACE regardless if there was something wrong in the hostname or not because as far as i could tell i had to force having a hostname in WHMCS because from there it takes the USERNAME for his VPS !.
I was hoping SCP could setup the VPS but so far i need to do that manually !…
as for bodgan question No i did not edit the part “http://:/esUsers.asmx?WSDL”?”
and those are all the fields i filled under “Servers”:- (the rest are empty)
Monthly Cost 0.00
Maximum No. of Accounts 0
and Test Connection is SUCCESSFUL !.
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