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Windows 2012 R2 DNS Sub Domains Not Working

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 9 years ago

The DNS + domain I have is AD Integrated, when I create a subdomain the icon shown in the DNS manager is quite weird and not as expected. Please see the image below "test". It should look like "site". In addition, if I manually create the sub domain, say in this example "site" and I attempt to create a a record under it e.g. "www.site.domain.com" no error will be shown but the record is not created.

Any ideas? Thanks.

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

 

Which DNS provider are you using? (the older one or 2012+)

In normal cases it should create a new zone (similar to a top level domain).

I must say i haven't tested an AD DC dns for a while but code wise it shouldn't change much besides the type of zone.

Regards,

Marco

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 9 years ago

@Marco I am using the 2012+ provider. Maybe about a year back I was using the older provider (my AD DNS was running on Windows 2008 R2), I upgraded them to 2012 R2 and I then updated the ServiceIDs in dbo.ServiceItems to reflect the new ServiceID.

Ever since then (even in Websitepanel) I have been experiencing problems with sub domains. Are there any logs we can check etc.?

I do remember previously (before I had this problem) that it creates a similar top level domain.

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Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1995

hmm for a test do newly created hosting spaces also create a subdomain in the same odd way?

(if so it might be due to packageservices table)

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(@javier-wong)
Joined: 9 years ago

Trusted Member
Posts: 73

@Marco I tried creating a new hosting space and then adding a sub domain and it has the same result.

I also found out that now it does not create the DNS as an "Active Directory Integrated Zone" which is what i want. Now it creates the zone as Primary and I have to change the zone manually to AD Integrated - I wonder if it is related?

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Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1995

yeah it might be.
also second report about AD zones not being made.
i will run some tests regarding the AD zones this week
(i can't say within 72 hours this time as i am more or less traveling till Thursday, but once i am back i will check this out and make appropriate fixes hopefully by end this week).

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(@javier-wong)
Joined: 9 years ago

Trusted Member
Posts: 73

@Marco, sure, no major urgency. Thanks real much! Let me know if you need me to conduct some tests.

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 9 years ago

@Marco any chance you found out the problem? tnx

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Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1995

Not yet sorry.
now the installer issues have been resolved i can spend some more attention to it later today.

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Posts: 73
Topic starter
(@javier-wong)
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Joined: 9 years ago

Thanks@Marco

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