Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 7, 2026
Topics: 4 / Replies: 1519
Reply
Answer: Enterprise failed upgrade to 1.3

Hello,   Can you try load the portal up from the local server? It should give more details on the error.   The image of Enterpri...

8 years ago
Reply
Answer: reboot server error

Hello,   Reboot is a known issue and currently logged in our bug tracker. There is currently no ETA on when this will be fixed.   ...

8 years ago
Reply
Answer: SQL Server database count/amount

Hello,   I have tried this in our development environment and was unable to recreate the issue.       Can yo...

8 years ago
Reply
Answer: Decrypt FTP passwords

Hello,   Sorry for the delay in my response. Currently there is noway through the API to decrypt the passwords that im aware of.   ...

8 years ago
Reply
Answer: Unable to create mail account

Hello,   Sorry for the lack of response. I'm glad you have the issue fixed.   Kind Regards,   Trevor Robinson

8 years ago
Reply
Answer: Can WebDav Portal Setup on a standalone server? without AD?

Hello,   It is not possible due to the fact that it uses AD accounts for the account management.   Kind Regards,   Tr...

8 years ago
Reply
Answer: Migrate SolidCP v1.2.1 to 1.3.0

Hello,   To move the database you will need to move the database I would do this by:   Run the installer and make a new databa...

8 years ago
Reply
Answer: SolidCP Scheduler on Windows Server 2016

Hello,   You can check the eventlog to see if there was an error. It can be caused by the database not being ready when the service starts....

8 years ago
Reply
Answer: Was working now not.

Hello,   Can you check your portal app pool is started?   With regards to the service i would check the SolidCP.SchedulerService...

8 years ago
Reply
Answer: Import 2016 VPS

Hello,   This should be possible from the VPS menu (It is not possible from the Import resources like others).   Kind Regard...

8 years ago
Reply
Answer: Version 1.3.0 Let’s encrypt

Hello,   Would you be able to try remove and install the SolidCP Server (NOT the portal or Enterprise Server)?   This should fix...

8 years ago
Reply
Answer: deploy template

Hello,   Can you please check the event viewer -> SolidCP to see if it provides any extra details on the error?   Kind Regard...

8 years ago
Reply
Answer: can you add kerio connect support?

Hello,   I have added this as a suggestion to our tracker but we are unable to give a ETA on when/if this is added.   Can you te...

8 years ago
Reply
Answer: Version 1.3.0 Let’s encrypt

Hey,   That is correct   Use SNI = checked Use Centralized Certificate Store = unchecked   Would you be able to lo...

8 years ago
Page 70 / 102