Last seen: Feb 7, 2026
Hello, Can you try load the portal up from the local server? It should give more details on the error. The image of Enterpri...
Hello, Reboot is a known issue and currently logged in our bug tracker. There is currently no ETA on when this will be fixed. ...
Hello, I have tried this in our development environment and was unable to recreate the issue. Can yo...
Hello, Sorry for the delay in my response. Currently there is noway through the API to decrypt the passwords that im aware of. ...
Hello, Sorry for the lack of response. I'm glad you have the issue fixed. Kind Regards, Trevor Robinson
Hello, It is not possible due to the fact that it uses AD accounts for the account management. Kind Regards, Tr...
Hello, To move the database you will need to move the database I would do this by: Run the installer and make a new databa...
Hello, You can check the eventlog to see if there was an error. It can be caused by the database not being ready when the service starts....
Hello, You would need to rebuild the config file for the installer. You can find a copy of the config file at Th...
Hello, Can you check your portal app pool is started? With regards to the service i would check the SolidCP.SchedulerService...
Hello, This should be possible from the VPS menu (It is not possible from the Import resources like others). Kind Regard...
Hello, Would you be able to try remove and install the SolidCP Server (NOT the portal or Enterprise Server)? This should fix...
Hello, Can you please check the event viewer -> SolidCP to see if it provides any extra details on the error? Kind Regard...
Hello, I have added this as a suggestion to our tracker but we are unable to give a ETA on when/if this is added. Can you te...
Hey, That is correct Use SNI = checked Use Centralized Certificate Store = unchecked Would you be able to lo...
