Marco Tiggelaar

Hello In standalone installation it say “make sure that the password you enter here is the Serveradmin password.” Is this the password for the admin account on the machine or I can create any...

Hello, Can you try ActorID = 1? Thanks, Trevor Robinson

Hi Jim, Would you be able to share the command line arguments you needed to use to get this to work? I will log a feature request for this to be added when a central store is in use on the server....

Hi Andrew, There is nothing specific that should be needed for it to work. Are you using local or remote HyperV? Can you also check the Windows eventlog of the server for SolidCP under Applications...

Hello, Can you confirm the SolidCP Server app pool user is a member of the local administrators group? Thanks, Trevor Robinson

Hello, Can you please try reapply the SQL update and let us know if it reports any errors? You can find the latest update_db.sql in http://installer.solidcp.com/Files/stable/Manual-Update.zip...

Hello, On your SolidCP server you will want to try increase the logging inside the web.config file. When you increasing the logging to 4 it should give you more details and any warnings found when...

Hello, Have these been assigned to an virtual server? You need to make sure they are not assigned to anything. If you can tell me which errors it gives as the error above is for RDS. We do provide...

Hello, Your issue is due to the fact when we run letsencrypt.exe we use the command parameter --usedefaulttaskuser which causes it to use the default app data location. If you have ran it manually...

Hello, Can you confirm if you load the servers settings page in Configuration -> Servers does it connect fine to the recovered server? If it errors i would check to make sure the SolidCP Server...

Ok and can you confirm that DNS is also working fine? Can you ping the servers hostname?

Hello, To be able to open port 9001 as HTTPS you will therefore need to change the things in IIS to match this. The last response makes it sound like http://theoffice.la:9001 should work. If you...

Hello, Can you browse the enterprise page using:  http://127.0.0.1:9003 ? This is normally the URL SolidCP will use for communication between the portal and enterprise. Thanks, Trevor

Hello, Would you be able to share the solution to your problem? This may help other community members in the future who face the same problem. Thanks, Trevor

Hello, The error log you said shows the error: ERROR: Enterprise Server connection error Are you installing SolidCP Standalone or just the SolidCP Portal? Kind Regards, Trevor Robinson

Hello, You will loose the settings if you uninstall the Enterprise Server or Standalone server as the settings are held in the database. Based on your screenshot have you completed the following:...

Hello, The different pools are as follows: General: This is a general pool for shared IPs Websites: This is a pool for dedicated websites (This is not needed with SNI Support as you can have multiple...

Hello, Please keep to one forum post for your issue. Having multiple posts for the same issue causes the community unable to make clear answers and suggestions. Do note that all other posts about this...

Hello, That looks like it should work fine for you. Kind Regards, Trevor Robinson

Hello, Can you please explain how SolidCP does not show settings for MySQL 8? It should offer the usual settings like username, password, secure connection. Thanks, Trevor Robinson