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Received an upvote
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16 - 06 - 2019 |
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Posted an answer
Add new mail account is impossible by userHello, Ok that's interesting that its still an issue on a new user. Can they create websites with no problems? Did you try the DB manual upgrade? Thanks, Trevor |
15 - 06 - 2019 |
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Posted an answer
GetVirtualMachineAuditLog doesn’t return any result.Hello, This appears to be a legacy call and doesnt return any results. Looking at the portal you are best to use GetAuditLogRecordsPaged in esAuditLog.asmx with a source name of VPS2012. Thanks,... |
15 - 06 - 2019 |
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Posted an answer
New SimpleDNS Zone Problems after SolidCP 1.4.3 UpgradeHello, I have further looked into this report and there does indeed appear to be a bug in SimpleDNS 8. There should be no need to add the extra . and it appears that due to this missing when calling... |
15 - 06 - 2019 |
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Add new mail account is impossible by userHi The screenshot is fine with the complete error. Can you tell me if this is on a brand new user account you have just created in SolidCP to test? Thanks, Trevor |
15 - 06 - 2019 |
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Posted an answer
MSPControl migration from version 1.0.0.6358Hello, It is currently not possible to select which domains are included in the LE certificate. It automatically will request all the site domains. This is something we can look to change in the future.... |
15 - 06 - 2019 |
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Posted an answer
Enterprise Import Tool – Unable tim import mailboxHello, You can find the error codes at https://solidcp.com/uncategorized/solidcp-error-codes/ ERROR_EXCHANGE_EMAIL_EXISTS = -2602; Please check the mailbox is new to SolidCP and isn't already... |
15 - 06 - 2019 |
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Posted an answer
Add new mail account is impossible by userHello, Can you please use the Contact button above to provide the full error. We will then add this to the forum post for you. Thanks, Trevor |
15 - 06 - 2019 |
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Posted an answer
Enable Hostname SupportHello, The Hostname Support is to allow you to have a instant alias. To enable SNI please go to Configuration -> Servers -> Select IIS -> Go towards the bottom of the page. All the videos... |
15 - 06 - 2019 |
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Posted an answer
Add new mail account is impossible by userHello, I have tried to recreate this bug but i am unable to by logging in as a end user and creating an mail account. From the part of the error i can see it says "You are not allowed to access... |
15 - 06 - 2019 |
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Posted an answer
How to configure Lets Encrypt?Hello, Are you sure this is related to the LE issue? It appears to be the SolidCP source is about removing a DNS record. Thanks, Trevor |
13 - 06 - 2019 |
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Posted an answer
Cannot Create FTP accountsHello, Have you tried to create a new hosting space using the hosting space to confirm you was unable to see FTP in the overview? If you can also post screenshots it could be useful to diagnose... |
13 - 06 - 2019 |
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Add Server > Search Software issue/bugHello, I have logged in our tracker for us to go through all providers and check for the search software to ensure its set correctly for each. With the Web app engine the easiest way to remove... |
09 - 06 - 2019 |
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Posted an answer
MSPControl migration from version 1.0.0.6358Hey, You are correct at the current moment we are unable to migrate the user accounts from the latest MSPControl versions. There are multiple solutions around this. We do recommend to import the current... |
08 - 06 - 2019 |
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Exchange 2013 CU22 – Unable to create new mailbox – WinRM HTTP Bad RequestHello, Have you rechecked the Powershell virtual directory for windows users? Thanks, Trevor |
08 - 06 - 2019 |
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Posted an answer
Could not connect to the specified MySQL ServerHello, Would you be able to try a password without any special characters? Thanks, Trevor |
08 - 06 - 2019 |
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Cannot import website with “All unassigned” IP settingHello, This bug has been fixed and will be included in the next release. Thanks, Trevor Robinson |
07 - 06 - 2019 |
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Posted an answer
solidcp – Domainkey errorHello, We can look at this but it gets complex when you factor in the different mail servers and anti spam we support as these will need to be set. Thanks, Trevor |
06 - 06 - 2019 |
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Posted an answer
Could not connect to the specified MySQL ServerHello, In Configuration -> Servers select the MySQL Server. Here you should be able to set the password for the root account. Thanks, Trevor |
06 - 06 - 2019 |
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Answer was selected as best
Problem with let’s encrypt can’t find SSL tabHello, In the IIS Provider can you confirm if SNI (Server Name Indication) has been enabled under Other settings? Thanks, Trevor Robinson |
06 - 06 - 2019 |
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