Marco Tiggelaar

- Co-Founder of SolidCP
- More then 10 years of experience with Linux and Unix.
- Open source enthusiast

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IP listing error

Hello, I cannot recreate this with 6000 external IPs added viewing with 10 or 100 at a time. Have set a custom amount of items to display on your login? Regards, Trevor

20 - 11 - 2020 5
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SolidCP Smartermail 17 forwarding issues

Hello, It does sound like they have changed their legacy API. I presume this did work? We are using the UpdateUserForwardingInfo2 in the current code for updating forwarding. The Smartermail provider...

20 - 11 - 2020 5
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Hyperv 2016 / 2019

Hello, On the machine running SolidCP Server was there any error logged with a reason for no connection? Regards, Trevor

19 - 11 - 2020 5
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error when deleting mysql 8 user (azure mysql db)

Hello, On your SolidCP Server was there a more detailed error logged in Windows Eventlog -> Applications -> SolidCP? Regards, Trevor

19 - 11 - 2020 5
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Generate Hostname Automatically

Hello, Currently there is no option for disabling the option for setting the hostname, In your second screenshot was this as a serveradmin or user? I believe these settings are only set by serveradmin...

19 - 11 - 2020 5
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Upgrade from WSP v1.2.1

Hello, You would need to upgrade the database to V2.0 first. You can find a copy of the v2.0 upgrade SQL at http://installer.solidcp.com/Files/WSP/Manual-Update-sp-2.0.0.zip before moving the sql and...

19 - 11 - 2020 5
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Configure Guacamole for SolidCP not working

Hello, Please try add the user to the local Hyper-V Administrators group on the HyperV Server. Regards, Trevor

19 - 11 - 2020 5
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19 - 11 - 2020 10
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19 - 11 - 2020 2
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Starting From Scratch

Hello, If you want to start again you should follow the instructions at https://solidcp.com/kb/installation/install-solidcp-standalone-server-within-5-minutes/ but make sure to use a fresh database....

19 - 11 - 2020 5
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Loading creating email accounts

Hello, Are you using exchange email? Do you know if there are any other pages which take time to load? We did add some new changes which will allow groups to load alot faster in future and will be included...

19 - 11 - 2020 5
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SolidCP IIS 503 Error On All Websites

Hello, You should check the Windows eventlog for any errors as to why it is giving you an error 503. Regards, Trevor

19 - 11 - 2020 5
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Internal/External Address to use for MySQL 5.7 via Named Pipes

Hello, SolidCP does not support a mysql pipe and normally uses TCP/IP. To try use namepipe you can try set the server address to: .;Pipe=MySQL;Protocol=pipe Regards, Trevor

19 - 11 - 2020 5
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Installer hangs

Hello, We have not seen this but can you confirm you are using the latest version of SolidCP Installer? Please also try right click on the shortcut and select Run as Administrator. Regards, Trevor

19 - 11 - 2020 5
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LetsEncrypt IIS Central Cerificate Store

Hello, Currently we don't support using centralized certificate store with Lets Encrypt. Regards, Trevor

19 - 11 - 2020 5
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Need help with: Hyper-v , whmcs and scp module…

Hello, Can you tell me which developer looked at your issue? When i look at your ticket history and we have replied to the 2 questions with ideas on how to fix this, confirming your IIS bindings appear...

22 - 10 - 2020 5
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cannot upgrade client to the last version of solidcp

Hello, You should check if you have an SolidCP-Auto-Upgrade-Exclude-Servers.txt file in the same location of the script. If you need to do an urgent upgrade you should do it manually following...

20 - 10 - 2020 5
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Simple things … on creating a web site, I want a new DNS record to be made automatically. How?

Hey, For the assigned IP you can use [ip] in the DNS template. We would recommend for web using: Shared IPs are there for all websites not using dedicated IPs. If you have SNI enabled then...

24 - 09 - 2020 5
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Windows 10 template

Hello, If you open the VHD on a server and then check Disk Management it will show the partitions and you should be able to count what the index number is. Regards, Trevor

24 - 09 - 2020 5
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Mysql timeout on restore

Hello, With such large DB restores its generally recommended to do this directly on the server as its the most efficient way to handle the data and avoids timeouts. Regards, Trevor

23 - 09 - 2020 5
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