i using 1.4.2 on windows 2019 and mailenable as mail server.
when a user created by WHMCS , first mail account created automatically perfect . but after it , user can not add any more new mail account himself and in audit log i get below error , but in the same situation , reseller can add more mail account for same user.
Isn’t the mail account created by whmcs a Catch all account?
this means no further mail accounts are possible.
Hello Dear Marco
i check WHMCS setting , i found “Create Mail Account” was ticked as below screen shot. then i unticked it , and try to add new user from WHMCS , the problem exist yet 🙁
in other case , i tried to not use WHMCS , and create a user and set its space manually in solidcp , surprisedly i found the problem exist again :O
i sent you again error in audit log i gave when users try to create new mail account himself :
any body can help this very essential and basic problem?
user can not add mail account
but serveradmin and reseller can create mail account for them.
I have tried to recreate this bug but i am unable to by logging in as a end user and creating an mail account.
From the part of the error i can see it says “You are not allowed to access this package”
Can you please try create a new User in SolidCP and create the mail account as the end user? If you can also please copy and paste the full error including the parts which will say at SolidCP.
As this is a SQL error you could also try manually apply the SolidCP 1.4.2 database update as per the instructions https://solidcp.com/kb/update/manual-update/ under the heading “Updating the Enterprise Database”.
i tried to copy and paste full error message in audit log , but forum of solidcp does not accept it , it seems has a limitation on number of character of each post.
how can i send you the full error?
Can you please use the Contact button above to provide the full error. We will then add this to the forum post for you.
i tryed to using yoyr contact form but gave me below error :
A potentially unsafe operation has been detected in your request to this site.
Generated by Wordfence at Sat, 15 Jun 2019 4:03:22 GMT.
Your computer’s time: Sat, 15 Jun 2019 04:03:42 GMT.
i try to send you error here in some seprated post
unfortunately it does not allowed me to send using copy paste in your forum , then i using screen shot method hopply it will be useful :
Hi The screenshot is fine with the complete error.
Can you tell me if this is on a brand new user account you have just created in SolidCP to test?
i created it just now in solidcp directly ( not using whmcs ) and login as end user and try to add mail account , all information form for new mail entered correctly and then click on create , no things happend and no new account show to user , but in the audit log i gave above error .
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