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Add new mail account is impossible by user

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 6 years ago

yes

i created it just now in solidcp directly ( not using whmcs ) and login as end user and try to add mail account , all information form for new mail entered correctly and then click on create , no things happend and no new account show to user , but in the audit log i gave above error .

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

Ok that's interesting that its still an issue on a new user.

Can they create websites with no problems?

Did you try the DB manual upgrade?

Thanks,

Trevor

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 6 years ago

I did not upgrade DB manual yet . i want to show error again before updating to help improve solidcp if there is a bug .

do you advise to upgrade db now?

Creating web site is ok , end user can add and delete website himself

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 6 years ago

Hello

I upgarde 1.4.2 to 1.4.3 using powersell automatically.

now there happened a new issue , a below screenshot , create new user give oute error from whmcs , but suspend and delete and ... is ok .

good news is that the problem of creating mail by end user is ok now

how can i solve whmcs crating new user above error?

Thanks

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

You can find the error codes at https://solidcp.com/uncategorized/solidcp-error-codes/ .

You appears to have ERROR_FTP_RESOURCE_QUOTA_LIMIT = -802;

I would check the hosting plan for FTP and ensure accounts can be created.

Thanks,

Trevor

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