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Backup and restoration of a customers space

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Posts: 27
(@newtothis)
Eminent Member
Joined: 7 years ago

Yes, sorry, I missed that from my list. I did re-zip the file with the editied XML file. I will try another one now to see if I may have missed a step.

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Posts: 27
(@newtothis)
Eminent Member
Joined: 7 years ago

So I tried it again with a fresh space back-up and again it failed. I did a search in the XML file for all instances of "packageId" and changed them to the new space ID. It did find a couple of instances with "PackageId" of -1 which were in the FTP, mail accounts etc, but they are different.... right?

I also changed the all instances of the original path e:HostingSpaces*spacename* to the new server's location of C:HostingSpaces*spacename* and obviously left the rest of the content path (*spaceURL*.com.auwww) in place where this was the case.

I then re-zipped the file with the exact same name structure (except for I left the extension as .zip) and uploaded it to the new server root and restored to no result. I then tried it again by renaming the new zip extension to .scpak, but that didn't work either.

I just can't work out why it won't accept it?

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Posts: 237
Topic starter
(@hxkd)
Reputable Member
Joined: 8 years ago

basically what you are doing is correct. you do need to rename it back to .scpak

basically all the packageid should be linked to the specific clients package.

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Posts: 17
(@ozgurerdogan)
Eminent Member
Joined: 6 years ago

Even with version 1.4.3, restore does nothing. Any update on this?

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