How can I troubleshoot the Calculate Bandwidth task?
It runs for days and I don’t know if it’s actually doing anything. (Currently the PackagesBandwidth table has 88 rows that include only 4 packages.)
main thing i would check if your scheduler service is running in the windows services mmc and has the correct values in your enterprisebinscheduler config file (cipher and connection key should be equal to the enterprise web.config values).
besides that double check audit log under serveradmin, it should normally give some information, warning or error.
Hmm, it may have worked normally a few times, but usually it only counts four packages. I ended up writing a PHP script that uses Microsoft Log Parser to keep the bandwidth data up-to-date.
We have many web servers on SolidCP, all the web servers are ok, but just one server has the calculate issue.
- when use Calculate option in file manager, nothing happens.
- the schedule task didn’t help to calculate the Disk space or Band Width.
- The Disk space and Band width reports shows : “The report is empty.
I think if we could fix the Calculate option in file manager, the whole problem will be solved. the web server is Windows 2016
Please tell us how can we fix this problem.
I found this error on Solidcp :
ERROR: Error on GetServiceItemsDiskSpace() in 'Internet Information Services 10.0' provider System.IO.FileLoadException: Could not load file or assembly 'SolidCP.Providers.Base,
81' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
@OPr1 It sounds like one of the server(s) aren’t updated correctly.
Can you verify all servers (portal , enterprise, server(s)) have the exact same version?
We have a different kind of issue.
There isnt any problem on Disk Space schedule ,Space calculation perform completely , but bandwidth report can not be updated.
There isn’t any error in solidcp nor windows event log.
- the schedule task is ok.
- Disk Space calculation runs without any problem.
- we are just facing problems in Bandwidth calculating.
Please tell us how we can find the problem.
- Views4881 times
- Answers13 answers