Hi there,
we just installed solidcp 1.4.4 on ms server 2019. We have a dc, two exchange 2019 and one enterprise server running the solidcp portal. The portal site is working fine. we added the exchange server without any problem. Creating a customer is also working. But creating a hosting space throws this error:
Page URL:
http://XXX:9001/Default.aspx?pid=Home&mid=22&ctl=create_space&UserID=6
Logged User:
serveradmin
Work on Behalf:
test
Hosting Space:
0
Stack Trace:
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'Hosted Exchange' HOSTING_SPACE_WR ---> System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createPreviewDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createPreviewDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
at SolidCP.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName)
at SolidCP.Portal.UserCreateSpace.CreateHostingSpace()
The logs on all servers are clean. No errors in the solidcp logs nor in the exchange logs. We used this guide to configure the exchange server: https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/ despite being for exchange 2013/2016. Is there anything else we have to do for exchange 2019? All SolidCP-Server instances and the Enterprise Server are running and are reachable via port 9003/9002.
We would be very grateful for any helb to solve this! Thank you.
Hello,
Could you create the hosting space without creating FTP or website enabled?.
If it's your first ever FTP account via SolidCP there might be a bug acting up which requires adding the FTP after the hosting space has been created (only for the first hosting space, after that it should be working 100%).
Regards,
Marco