Hello,

Can you double check your password policy in both Active Directory aswell as SolidCP ( serveradmin home --> bottom right "Policies" --> "Hosted Organization policy" )

Double check the settings there match your Active directories Password policy.

It is interesting that it works later on after a reset, as that means one of them isn't following policies set, i will have to look into this further.

Regards,

Marco

Hi Marco i get the same error but onloy at one user, all other user i can create.
( I use for all users the same password by the way / Test enviroment )
Solid Version 1.4.1 running on Windows Server 2016 latest build incl. all updates
I see that the user is created in AD with karmen00000 ( Karmen is a user what exist in 3 companys at the exchange server )
but i get in SolidCP that :

The Log show me that :

Violation of UNIQUE KEY constraint 'IX_ExchangeAccounts_UniqueAccountName'. Cannot insert duplicate key in object 'dbo.ExchangeAccounts'. The duplicate key value is (karmen00000). 
The statement has been terminated.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) 
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) 
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) 
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted) 
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest) 
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) 
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) 
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() 
at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) 
at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) 
at SolidCP.EnterpriseServer.DataProvider.AddExchangeAccount(Int32 itemId, Int32 accountType, String accountName, String displayName, String primaryEmailAddress, Boolean mailEnabledPublicFolder, String mailboxManagerActions, String samAccountName, Int32 mailboxPlanId, String subscriberNumber) 
at SolidCP.EnterpriseServer.OrganizationController.CreateUser(Int32 itemId, String displayName, String name, String domain, String password, String subscriberNumber, Boolean enabled, Boolean sendNotification, String to, String& accountName)

Any chance someone also has it as a Contact? as there's a known bug with contacts and users having the same name.

Hi Marco, i have the same user in another Organisation but with a different UPN and Mail.
But they have the same Display Name i think.
A contact with that name is not there.

Additional Info : I have test to change the Display Name but it dont help, i get again this Message :
Violation of UNIQUE KEY constraint 'IX_ExchangeAccounts_UniqueAccountName'. Cannot insert duplicate key in object 'dbo.ExchangeAccounts'. The duplicate key value is (karmen00000). 
The statement has been terminated.