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create mailbox not working 1.3 version

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Posts: 14
Topic starter
(@vardhman)
Active Member
Joined: 6 years ago

Hello,

 

getting error when create mailbox account

 

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'TEst' EXCHANGE ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentException: Execution result is empty Parameter name: result at SolidCP.Providers.HostedSolution.Exchange2013.GetResultObjectIdentity(Collection`1 result) at SolidCP.Providers.HostedSolution.Exchange2013.AddPublicFolder(Runspace runSpace, String name, String path, String mailbox) at SolidCP.Providers.HostedSolution.Exchange2013.CheckOrganizationRootFolder(Runspace runSpace, String folder, String user, String orgCanonicalName, String organizationId) at SolidCP.Providers.HostedSolution.Exchange2013.CreateMailEnableUserInternal(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean IsConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.Server.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace ---

4 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Is your SolidCP user set with email as HTML or Plain text?

Plain text has an anchient bug all the way from WebsitePanel days and will error out when you try to create a mailbox, so always make sure you set the SolidCP user to HTML email.

Regards,

Marco

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Posts: 14
Topic starter
(@vardhman)
Active Member
Joined: 6 years ago

Hello,

Is your SolidCP user set with email as HTML or Plain text?

=> yes already set with HTML

 

still not working.

 

getting same error.

or sometime getting "-1" error.

 

can you please see..

 

Thanks in advance.

Reply
Posts: 10
(@kuasha48)
Active Member
Joined: 6 years ago

You can try hMailserver. I just complete my setup and nicely working.

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Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

hmailserver and exchange are both working nicely with solidcp, however exchange is enterprise software which is more difficult to configure, but also for example requires more server resources.

-1 error is usually user or email already existing more details can be found in the event viewer.

for the previous error listed another question would be if you got public folder primary hierarchy.

in the end its a common error which can mean alot of diff things.
if you want we can take a look our selfs, however 1:1 support we only provide at an hourly fee.

regards,
Marco

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