I'm getting a error when trying to create a mailbox under the nested account created by whmcs. Everything else works without any problems.
Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further.
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.
Database issue:
If you load up enterprise server site and everything appears to be running (no error).
The most likely cause is an conflicting piece of data in the database it self.
Load up the Event log on the Enterprise Server --> Go to Applications and Services logs --> Click SolidCP.
Check for any recent errors.
It works fine when I create a account directly from the panel and not through whmcs. I have seen this error message in 4 other questions, but none of them are related to creating a mailbox. I am using whmcs under a localhost windows server. Not sure if that's part of the problem. All but 1 problems have been resoled on whmcs end. I can't get it to send emails to newly created customers.
This is the other error it create under the event log. Again I only get this error from a nested space account created by whmcs.
Process information: Process ID: 2908 Process name: w3wp.exe Account name: SOLIDCPSCPPortal Exception information: Exception type: SoapException Exception message: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.EnterpriseServer.ExchangeServerController.GetMailboxSetupInstructions(Int32 itemId, Int32 accountId, Boolean pmm, Boolean emailMode, Boolean signup, String passwordResetUrl)
at SolidCP.EnterpriseServer.esExchangeServer.GetMailboxSetupInstructions(Int32 itemId, Int32 accountId, Boolean pmm, Boolean emailMode, Boolean signup, String passwordResetUrl)
--- End of inner exception stack trace ---
Well i kept digging, and was able to figure out that its a bug that cause the mailbox creator to crash if set to plain text. After changing it on the nested space account to html. It works without any problems. I just have to figure out where its getting set on the account.
