I just installed SolidCP on my Windows Server 2016 Machine, and the installation itself seemed to go smoothly, but I cannot access the Portal or Enterprise Server from the web, as their App Pools are Stopped (however the sites themselves are Started). I can access the Server Page on Port 9003, with the following result:
9001 (Portal) takes too long to respond, and 9002 (Enterprise Server) returns
HTTP Error 503. The service is unavailable.
It also just so happens that the Application Pools for both the Portal and Enterprise Server are Stopped and won’t start.
I’m at a loss for what to do, so if anybody can help, that would be greatly appreciated. Thanks!
I’ve left what I can
That actually worked, I’d suggest putting a note in documentation for other users who may have problems installing on a domain controller. Of course, now the Panel is just taking forever to respond (it might not, just figured out that Enterprise is now up and Panel didn’t give 503).
Edit: It completely works, mark this as solved, thanks!
For both of them (Enterprise and Portal) the identity of the application pool is invalid. I don’t know what to do about the username and password ‘maybe being incorrect’ since the Installer creates the SolidCP user with the password that is put into the field by default.
The errors (for each) go in order of 5021, 5057, 5059, with 5059 being marked as “Error” with the others being “Warning”s
Glad you have been able to find some errors. If you try start the app pool and load the website see if you get any other errors like 5009.
Once you have an error that stops the app pool it normally gives a reason. If its the User/Password you can try manually reset it on the machine and in the App pool.
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