Currently using the 1.02 beta and have a Virtual Server containing Exchange 2016, Hosted Organizations. Access to users, adding email accounts is working fine.
Added a SFB server into the Virtual Server, and updated the Hosting Plan.
Now, whenever there are any calls to view users, or anything connected with Organizations, the following error appears.
Exception message: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'GET_ORG_STATS' task on '' ORGANIZATION ---> System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
Removing the SFB server from the Hosting Plan and Organization works again.
Any ideas?
Hello,
I think it's looking for a resource that is created at the start of an organization / user which isn't present in your case (as SfB is added later)
We will investigate this and make a fix as soon as possible.
Regards,
Marco
Thanks for the quick response Marco, I had a feeling it might be related to adding SFB after the Org was already created.
As a follow up, after adding the SFB server to the Hosting Plan I created a new org following your theory. The Org was created successfully despite the same error as above happening. Verified in AD that the object existed, however again there is no access to any Orgs until the SFB server is removed.
Alright, thank you for the followup
It's scheduled for us to try and reproduce it on our own environment later today.
which should give me some answers regarding your issue.
Noticed 1.03 seemed to have this resolved. Attempted to autoupdate and the installer crashes with the following:
[6/1/2016 4:25:24 PM] ERROR: Installer error
System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.Execute(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Controls.ComponentsControl.StartInstaller(DataRowView row)
Hello,
Sorry for the delay. We have now fixed this bug.
You will need to update the installer by going to Application Settings -> Check for updates.
Kind Regards,
Trevor Robinson
Having refreshed to 1.03 across Server, Enterprise Server and Portal, there are no UI configurations for the SFB server.
Specifically, SFB is added to Virtual server and SFB is added to Hosting Plan. (I notice there are no options to configure quotas as there are for Exchange and Hosted Orgs).
When viewing the home page for a user, there are no options for creating a Skype User or Skype Plan. There was previously in 1.02 despite the other issues.
Do you guys have any idea why the ability to add a Skype Plan/User is no longer showing on the Hosting Space for a user? I have verified the SFB server is configured for the Hosting Plan.
Hi, We are trying to fix up some unexpected issues which didn't appear in our tests. I have isolated this one with SFB. Can you please upgrade your Enterprise server?
You can find more details on how to do this here: https://solidcp.com/kb/update/howto-update-solidcp-1-0-3/
Thank you,
Trevor Robinson
Updated Enterprise server with the code timestamped 6/4 12:30am, and the Skype options are still not showing on the Hosting Space.
Sorry for the delay in my response. I have taken a look and it appears a update for the portal is also required.
