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Error Creating Mailbox - SolidCP - Exchange 2013

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Posts: 16
Topic starter
(@sadiq-mohammed)
Active Member
Joined: 9 years ago

Hello Marco,

Reply to your post 1
SolidCP / Server / Exchange CAS / Active Directory Settings: Check Create Active Directory Account/ Authentication Type: None/ Root Domain: local domain.com

you mean localdomain.com right? (so the AD domain it self). Yes, (e.g. contoso.com)

Reply to your post 2
Yes the full URL is as below.
https://cloudmail.localdomian.com/powershel

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Posts: 16
Topic starter
(@sadiq-mohammed)
Active Member
Joined: 9 years ago

First Screen Authentication Tab.

Error

Error creating mailbox. See audit log for more details.
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'User1' EXCHANGE ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Connecting to remote server mail.cloudibt.com failed with the following error message : [ClientAccessServer=CLOUD-MAIL,BackEndServer=,RequestId=5b7b63eb-7540-4bae-9ce1-4656e2ba3b37,TimeStamp=5/18/2016 5:32:43 PM] Access is denied. For more information, see the about_Remote_Troubleshooting Help topic. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace ---

 

IIS Reset after each change on Exchange.

 

Regards

SM

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1 Reply
Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1967

Well..
i'm not sure what else to add, i can take a look for you if you want (for that i will need to charge our hourly support fee)

additionally you can review the video / manual for Exchange 2013 and 2016 as it really contains every step you need to take.

https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/

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Posts: 16
Topic starter
(@sadiq-mohammed)
Active Member
Joined: 9 years ago

Hi Marco,

 

I followed the video to complete the installation / configurations.

Uninstalled / reinstalled SolidCP atlas twice but no luck.

i am sure i am very close to this.

What would be your hourly charges ?

Regards,

SM

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1 Reply
Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1967

75 euro's for a single hour
200 for 3 hours
300 for 5 hours
500 for 10 hours (3+ hours packags save time incase you don't use it for one task you can always use it in the future on a different issue).

Our services are always no cure no pay guarantee (so if we don't fix it we don't charge anything).

For your issue i don't expect to spend more then 45 minutes to fix (as you followed th guide etc already)

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Posts: 16
Topic starter
(@sadiq-mohammed)
Active Member
Joined: 9 years ago

Hello Marco,

Thanks.

I shall get it approved tomorrow and communicate with you further.

However i will try again one more time by reinstalling everything.

Regards

SM

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1 Reply
Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1967

Alrighty,
good luck and let me know if you need any further help 🙂

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Posts: 16
Topic starter
(@sadiq-mohammed)
Active Member
Joined: 9 years ago

Dear Marco,

As i was referring the guide, i came across one query for which i need your advise.

Powershell url, make sure it's the https://localserver.localdomain.com/powershell url. A remote Powershell url will generally fail due to permission errors. a http url will equally fail due to default Exchange settings to require ssl.

When i access the local URL, it gives me certificate error as our certificate for Public Name.

Can you please advise further on this.

Regards,

SM

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1 Reply
Admin
(@m-tiggelaar)
Joined: 9 years ago

Noble Member
Posts: 1967

SolidCP ignores certificate validation so it should be a problem

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