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Error Creating Website on v1.4.2

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Posts: 31
Topic starter
(@tekkguy)
Eminent Member
Joined: 8 years ago

I just upgraded to the latest version (1.4.2) and am attempting to create a website for the first time since the upgrade ... I am getting the following error shown below.

Help, please!

-Ben

StackTrace:
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on '[REDACTED]' WEB_SITE ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Could not create system user ---> System.Runtime.InteropServices.COMException: The group name could not be found. 

at System.DirectoryServices.DirectoryEntries.Find(String name, String schemaClassName) 
at SolidCP.Providers.Utils.SecurityUtils.CreateUser(SystemUser user, RemoteServerSettings serverSettings, String usersOU, String groupsOU) 
--- End of inner exception stack trace --- 
at SolidCP.Providers.Utils.SecurityUtils.CreateUser(SystemUser user, RemoteServerSettings serverSettings, String usersOU, String groupsOU) 
at SolidCP.Providers.Web.IIs70.CreateWebSiteAnonymousAccount(WebSite site) 
at SolidCP.Providers.Web.IIs70.CreateSite(WebSite site) 
at SolidCP.Server.WebServer.CreateSite(WebSite site) 
--- End of inner exception stack trace --- 
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) 
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) 
at SolidCP.Providers.Web.WebServer.CreateSite(WebSite site) 
at SolidCP.EnterpriseServer.WebServerController.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 packageAddressId, Boolean addPreviewDomain, Boolean ignoreGlobalDNSRecords) 
--- End of inner exception stack trace --- 
at SolidCP.EnterpriseServer.WebServerController.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 packageAddressId, Boolean addPreviewDomain, Boolean ignoreGlobalDNSRecords) 
at SolidCP.EnterpriseServer.esWebServers.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 ipAddressId, Boolean ignoreGlobalDNSZone) 
--- End of inner exception stack trace --- 
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) 
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) 
at SolidCP.EnterpriseServer.esWebServers.AddWebSite(Int32 packageId, String hostName, Int32 domainId, Int32 ipAddressId, Boolean ignoreGlobalDNSZone) 
at SolidCP.Portal.WebSitesAddSite.AddWebSite()

1 Reply
Posts: 31
Topic starter
(@tekkguy)
Eminent Member
Joined: 8 years ago

While it was difficult to determine the problem without more concrete information from the error, or the course code to see the actual problem, I continued digging. Luckily, I figured it out and I am posting my solution here in case anyone else has this problem.

I do not know how, or if this was a new thing added to v1.4.2 that did not exist in v1.4.1 and the "Manual Upgrade" instructions did not mention it. But I was missing a Group Role in my Windows machine called "SCP_IUSRS". Once I created that role, the creation of the website worked.

At the time of this posting, I do not know what permissions this role needs, but creating the role allowed me to continue creating my website error free.

-Ben

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