as below screenshot , i enable Hosting Space Summary Letter
but in the Hosting Space Summary Information as below screenshot , it says “Your reseller has not setup Hosting Space Summary Letter”
and no email was received by customer when click on set bottom. although it says mail send successful .
what is the problem?
I see the summary letter is setup under serveradmin
Is the account your trying to send summary letter of below a Reseller account?
As Resellers have their own Mail templates.
user i get screenshot , is not under any re seller , otherwise i just have no reseller in system yet.
Can you confirm that the html and text body for the summer letter is filled in?
I am unable to replicate the issue. Can you try switch the user between html or text based emails?
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