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error in file manager when browsing wwwroot

 
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General Questions
Last Post by mojoekita 3 years ago
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Posts: 9
 Karim Malak
Topic starter
Jan 16, 2018 12:32 pm
(@kemokono)
Active Member
Joined: 7 years ago

Hi

after upgrading from website panel i get the following error when i try to browse root folder in file manager :

Solid cp Error

Tips for the server administrators:

Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further. 
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.

Database issue:
If you load up enterprise server site and everything appears to be running (no error).
The most likely cause is an conflicting piece of data in the database it self.
Load up the Event log on the Enterprise Server --> Go to Applications and Services logs --> Click SolidCP.
Check for any recent errors.

i have checked application pool and i found it running , also i restored old DB backup but the same problem ,and restarted server with no luck

also this error logged in event log under windows log -> application :

Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 1/16/2018 11:56:14 AM
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: WIN-LS8F1U51QJO
Description:
Event code: 3005 Event message: An unhandled exception has occurred. Event time: 1/16/2018 11:56:14 AM Event time (UTC): 1/16/2018 9:56:14 AM Event ID: 723bc5347efa423d949cdbf0421b37b5 Event sequence: 286 Event occurrence: 83 Event detail code: 0 Application information: Application domain: /LM/W3SVC/2/ROOT-1-131605691863339343 Trust level: Full Application Virtual Path: / Application Path: C:WebsitePanelPortal Machine name: WIN-LS8F1U51QJO Process information: Process ID: 12588 Process name: w3wp.exe Account name: WIN-LS8F1U51QJOwebsitepanel Exception information: Exception type: WebException Exception message: The request failed with HTTP status 403: Forbidden.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esFiles.GetFileManagerSettings()
at SolidCP.Portal.FileManager.IsEditable(Object obj)
at ASP.desktopmodules_solidcp_filemanager_ascx.__DataBinding__control46(Object sender, EventArgs e)
at System.Web.UI.Control.OnDataBinding(EventArgs e)
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.WebControls.GridView.CreateRow(Int32 rowIndex, Int32 dataSourceIndex, DataControlRowType rowType, DataControlRowState rowState, Boolean dataBind, Object dataItem, DataControlField[] fields, TableRowCollection rows, PagedDataSource pagedDataSource)
at System.Web.UI.WebControls.GridView.CreateChildControls(IEnumerable dataSource, Boolean dataBinding)
at System.Web.UI.WebControls.CompositeDataBoundControl.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.GridView.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.DataBoundControl.OnDataSourceViewSelectCallback(IEnumerable data)
at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback)
at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
at System.Web.UI.WebControls.BaseDataBoundControl.DataBind()
at System.Web.UI.WebControls.GridView.DataBind()
at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound()
at System.Web.UI.WebControls.GridView.OnPreRender(EventArgs e)
at System.Web.UI.Adapters.ControlAdapter.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Request information: Request URL: https://panel.eit-host.com:443/Default.aspx?pid=SpaceFileManager&SpaceID=9482 Request path: /Default.aspx User host address: 188.114.102.174 User: serveradmin Is authenticated: True Authentication Type: Forms Thread account name: WIN-LS8F1U51QJOwebsitepanel Thread information: Thread ID: 24 Thread account name: WIN-LS8F1U51QJOwebsitepanel Is impersonating: False Stack trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esFiles.GetFileManagerSettings()
at SolidCP.Portal.FileManager.IsEditable(Object obj)
at ASP.desktopmodules_solidcp_filemanager_ascx.__DataBinding__control46(Object sender, EventArgs e)
at System.Web.UI.Control.OnDataBinding(EventArgs e)
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.WebControls.GridView.CreateRow(Int32 rowIndex, Int32 dataSourceIndex, DataControlRowType rowType, DataControlRowState rowState, Boolean dataBind, Object dataItem, DataControlField[] fields, TableRowCollection rows, PagedDataSource pagedDataSource)
at System.Web.UI.WebControls.GridView.CreateChildControls(IEnumerable dataSource, Boolean dataBinding)
at System.Web.UI.WebControls.CompositeDataBoundControl.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.GridView.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.DataBoundControl.OnDataSourceViewSelectCallback(IEnumerable data)
at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback)
at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
at System.Web.UI.WebControls.BaseDataBoundControl.DataBind()
at System.Web.UI.WebControls.GridView.DataBind()
at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound()
at System.Web.UI.WebControls.GridView.OnPreRender(EventArgs e)
at System.Web.UI.Adapters.ControlAdapter.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 4.0.30319.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-01-16T09:56:14.000000000Z" />
<EventRecordID>9092493</EventRecordID>
<Channel>Application</Channel>
<Computer>WIN-LS8F1U51QJO</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>1/16/2018 11:56:14 AM</Data>
<Data>1/16/2018 9:56:14 AM</Data>
<Data>723bc5347efa423d949cdbf0421b37b5</Data>
<Data>286</Data>
<Data>83</Data>
<Data>0</Data>
<Data>/LM/W3SVC/2/ROOT-1-131605691863339343</Data>
<Data>Full</Data>
<Data>/</Data>
<Data>C:WebsitePanelPortal</Data>
<Data>WIN-LS8F1U51QJO</Data>
<Data>
</Data>
<Data>12588</Data>
<Data>w3wp.exe</Data>
<Data>WIN-LS8F1U51QJOwebsitepanel</Data>
<Data>WebException</Data>
<Data>The request failed with HTTP status 403: Forbidden.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esFiles.GetFileManagerSettings()
at SolidCP.Portal.FileManager.IsEditable(Object obj)
at ASP.desktopmodules_solidcp_filemanager_ascx.__DataBinding__control46(Object sender, EventArgs e)
at System.Web.UI.Control.OnDataBinding(EventArgs e)
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.WebControls.GridView.CreateRow(Int32 rowIndex, Int32 dataSourceIndex, DataControlRowType rowType, DataControlRowState rowState, Boolean dataBind, Object dataItem, DataControlField[] fields, TableRowCollection rows, PagedDataSource pagedDataSource)
at System.Web.UI.WebControls.GridView.CreateChildControls(IEnumerable dataSource, Boolean dataBinding)
at System.Web.UI.WebControls.CompositeDataBoundControl.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.GridView.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.DataBoundControl.OnDataSourceViewSelectCallback(IEnumerable data)
at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback)
at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
at System.Web.UI.WebControls.BaseDataBoundControl.DataBind()
at System.Web.UI.WebControls.GridView.DataBind()
at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound()
at System.Web.UI.WebControls.GridView.OnPreRender(EventArgs e)
at System.Web.UI.Adapters.ControlAdapter.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

</Data>
<Data> https://panel.eit-host.com:443/Default.aspx?pid=SpaceFileManager&amp;SpaceID=9482</Data>
<Data>/Default.aspx</Data>
<Data>188.114.102.174</Data>
<Data>serveradmin</Data>
<Data>True</Data>
<Data>Forms</Data>
<Data>WIN-LS8F1U51QJOwebsitepanel</Data>
<Data>24</Data>
<Data>WIN-LS8F1U51QJOwebsitepanel</Data>
<Data>False</Data>
<Data> at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esFiles.GetFileManagerSettings()
at SolidCP.Portal.FileManager.IsEditable(Object obj)
at ASP.desktopmodules_solidcp_filemanager_ascx.__DataBinding__control46(Object sender, EventArgs e)
at System.Web.UI.Control.OnDataBinding(EventArgs e)
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.WebControls.GridView.CreateRow(Int32 rowIndex, Int32 dataSourceIndex, DataControlRowType rowType, DataControlRowState rowState, Boolean dataBind, Object dataItem, DataControlField[] fields, TableRowCollection rows, PagedDataSource pagedDataSource)
at System.Web.UI.WebControls.GridView.CreateChildControls(IEnumerable dataSource, Boolean dataBinding)
at System.Web.UI.WebControls.CompositeDataBoundControl.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.GridView.PerformDataBinding(IEnumerable data)
at System.Web.UI.WebControls.DataBoundControl.OnDataSourceViewSelectCallback(IEnumerable data)
at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback)
at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
at System.Web.UI.WebControls.BaseDataBoundControl.DataBind()
at System.Web.UI.WebControls.GridView.DataBind()
at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound()
at System.Web.UI.WebControls.GridView.OnPreRender(EventArgs e)
at System.Web.UI.Adapters.ControlAdapter.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
</EventData>
</Event>

 

please help

16 Replies
Posts: 1995
 Marco Tiggelaar
Admin
Jan 16, 2018 12:42 pm
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

The error can be pretty much summerized with: The request failed with HTTP status 403: Forbidden.

This means your SolidCP Server doesn't have the permissions to access that file/directory (do note only 1 file needs to be unaccesable to trigger this error).

Regards,

Marco

Reply
Posts: 9
 Karim Malak
Topic starter
Jan 16, 2018 12:53 pm
(@kemokono)
Active Member
Joined: 7 years ago

But i made sure that permissions are full control for solidcp account also replaced in all child object

Reply
Posts: 9
 Karim Malak
Topic starter
Jan 16, 2018 1:23 pm
(@kemokono)
Active Member
Joined: 7 years ago

i figured out what the problem but still cannot know why ?

my problem is SolidCP cannot access any folder that contains more than 16 file but it can access any folder that contains any number of folders and any size .

i said this because i noticed that i can browse some sites via file manager but some sites not , and the sites i can access contains little files and folders so i tried to delete folder content in a site  that i cannot access via file manager then i copied to it some files and folders one by one then try to open that folder via file manager until file manager give error , the file manager gives me the error when number of files was 17 .

is any body know why this ?

Reply
Posts: 9
 Karim Malak
Topic starter
Jan 17, 2018 10:11 am
(@kemokono)
Active Member
Joined: 7 years ago

any help ?!

Reply
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