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Error when mapping drive over internet

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Posts: 1487
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

Could try enable Windows Authentication as this has been reported to work for some situations?

 

Thanks,

 

Trevor

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Posts: 28
Topic starter
(@konink)
Eminent Member
Joined: 7 years ago

Hi Trevor,

Enabled, but no luck...BUT....
I have 2 bindings in IIS, http 80 and https 443. and the external firewall also configured with acl's and nat.

I thought let me try to connect on the http port. That worked!!!
so https://...... doesn't work when mapping, http://.... does work.

Any ideas ?

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Posts: 28
Topic starter
(@konink)
Eminent Member
Joined: 7 years ago

Hi Trevor

A customer has created some folders in the mapped drive, but when accessed from the webdav site they get the next error:

 
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

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Posts: 1487
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hi,

 

Are they trying to access them directly on the site or via the cloud portal?

 

We maybe easier if this is done via a paid ticket so we can connect to your servers to fix the problem. If you are interested please use the contact button above to create a ticket.

 

Kind Regards,

 

Trevor Robinson

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