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Hi Support,

we are experiencing an issue during loading member of user exchange mailbox with this spessific error:

Error reading mailbox general settings. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘GET_DISTR_LIST_BYMEMBER’ task on ” EXCHANGE —> System.Web.Services.Protocols.SoapException: Server was unable to process request. —> Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.GetDistributionListGeneralSettings(String accountName) at SolidCP.EnterpriseServer.ExchangeServerController.GetDistributionListsByMember(Int32 itemId, Int32 accountId) — End of inner exception stack trace — at SolidCP.EnterpriseServer.ExchangeServerController.GetDistributionListsByMember(Int32 itemId, Int32 accountId) at SolidCP.EnterpriseServer.esExchangeServer.GetDistributionListsByMember(Int32 itemId, Int32 accountId) — End of inner exception stack trace —

Answered question