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Aug 17, 2017 12:29 pm
<span lang="en">Hello, I have a server with the role Remote Desktop Service. When i try to add an RDS server, here is the error: Object reference not set to an instance of an object. Page URL: http://10.100.50.1:9001/Default.aspx?pid=RDSServers&mid=248&ctl=add_rdsserver Logged User: serveradmin Work on Behalf: serveradmin Hosting Space: 0 Stack Trace: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Object reference not set to an instance of an object. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices.AddSessionHostFeatureToServer(String hostName) at SolidCP.EnterpriseServer.RemoteDesktopServicesController.AddRdsServerInternal(RdsServer rdsServer) at SolidCP.EnterpriseServer.esRemoteDesktopServices.AddRdsServer(RdsServer rdsServer) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.EnterpriseServer.esRemoteDesktopServices.AddRdsServer(RdsServer rdsServer) at SolidCP.Portal.RDSServersAddserver.btnAdd_Click(Object sender, EventArgs e) Send Report to Host Can you help me? Thank you.</span>
6 Replies
Aug 17, 2017 7:50 pm
Hello,
From the error its trying to Add SessionHost Feature to the server. This normally means the SolidCP Server on the RDS controller doesnt have rights on the machine (You can try give the user Domain Admins and run a IISReset).
If that doesnt help i would check the SolidCP on the RDS Gateway server. You can also try install the session host feature on the server you are trying to add.
Kind Regards,
Trevor Robinson
Aug 18, 2017 12:46 pm
Thank you.
Best regards.
Aug 18, 2017 12:47 pm
Now,
<span lang="en">When I want to create a collection, here is the error message: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD_RDS_COLLECTION' task on '' REMOTE_DESKTOP_SERVICES ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Cannot index into a null array. ---> Cannot index into a null array. Thank you for your help. </span>
Aug 18, 2017 2:33 pm
Hello,
Do you have ay extra information like:
at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices
You may need to check the eventlog on the RDS Gateway.
Thanks,
Trevor Robinson
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