Hi,
When I try to Import Resources, I am getting below error.
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.EnterpriseServer.ImportController.GetImportableItemTypes(Int32 packageId)
--- End of inner exception stack trace ---
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.EnterpriseServer.ImportController.GetImportableItemTypes(Int32 packageId)
--- End of inner exception stack trace ---
Current SolidCP version is 1.4.1
Thanks,
Hello,
Can you please let us know what services and their versions you have enabled on the hosting plan?
Kind Regards,
Trevor
Hi Trevor,
Thanks for the reply.
I am getting this error on both Server 2012 R2 and Server 2016 hosting plans.
Services:
IIS 8.5 and 10
FTP 8.5 and 10
MSSQL 2012 and 2016
MySQL 5.5 and 5.7
SmarterMail 16.x
SmarterStats 10.x
Server 2012 R2 Windows DNS
Please note this is not standalone SolidCP setup. Each services runs on own server. Also, before we were using mspcontrol and we have migrated it to SolidCP.
Thanks,
Hello,
I have just tried this on our environment but unfortunately we don't have an SmarterStats 10.x server.
Do you have a hosting plan without this you can try run the import on to see if it still errors?
Kind Regards,
Trevor Robinson
Hi Trevor,
I have tried this without SmarterStats and error is same.
Thanks,
