We discover the problem, the email policy should have complex password enable and should include, Uppercase letter, numbers and Non-alphanumeric symbols

Are you still ok with the latest SmarterMail builid (9770)?

Now I can't do anything again - even trying to open an existing item for editing gives the error:

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Could not get mailbox ---> One or more errors occurred. ---> Response status code does not indicate success: 400 (Bad Request).
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.Mail.MailServer.GetAccount(String accountName)
at SolidCP.EnterpriseServer.MailServerController.GetMailAccount(Int32 itemId)
at SolidCP.EnterpriseServer.esMailServers.GetMailAccount(Int32 itemId)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esMailServers.GetMailAccount(Int32 itemId)
at SolidCP.Portal.MailAccountsEditAccount.BindItem()

Hi,

I didnt upgrade, thanks for your warning. _Bad news!

SR

Unfortunately I don't know at which upgrade the issue started, as I haven't added or edited a mail account for months :s