Hi. I am trying to login to my serveradmin account on SolidCP. When I try it, I get a message that says “Wrong user name or password have been specified or account is locked.”
I have run the installer per other forum postings and reset the password via the installer.
– Updated password in the configuration file
– Updated system configuration
I have then rebooted the server just in case something needs to be cycled. I still can’t login via the control panel. I went into SQL Server and looked at the table dbo.users at the OneTimePassword field and it is set to 0.
I tried to reset the password via the password reminder and tried that password it emailed to me and still I cannot login. I’m stuck here, can’t login to manage the system. Does anyone have any suggestions on how to reset the password so I can login?
Well, after trying a few things I got it to work. Here is what I did in case others run into this.
In SQL Server, edit the dbo.Users table of the SolidCP Database. For serveradmin, the field called LoginStatusID was set to 2. I changed it to 0. I was then able to login.
Hope that helps someone else in a bind!
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