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Hi. I am trying to login to my serveradmin account on SolidCP. When I try it, I get a message that says “Wrong user name or password have been specified or account is locked.”

I have run the installer per other forum postings and reset the password via the installer.

It says:

Setup has:
– Updated password in the configuration file
– Updated system configuration

I have then rebooted the server just in case something needs to be cycled. I still can’t login via the control panel. I went into SQL Server and looked at the table dbo.users at the OneTimePassword field and it is set to 0.

I tried to reset the password via the password reminder and tried that password it emailed to me and still I cannot login.  I’m stuck here, can’t login to manage the system. Does anyone have any suggestions on how to reset the password so I can login?

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