i will do it and inform you the result

Hello Trever

i am using ver 1.4.3

i did not found folder you said : "C:SolidCPServer asp.net v4.5bin"

i could only find this folder : "C:SolidCPServerbin" then i replaced it but now i get below error in event viewer just when click on DB name i want to backup :

[9/9/2019 8:23:35 PM] ERROR: 'MySQL Server 5.7' GetDatabase
System.IO.FileLoadException: Could not load file or assembly 'SolidCP.Providers.Base, Version=1.4.4.0, Culture=neutral, PublicKeyToken=da8782a6fc4d0081' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'SolidCP.Providers.Base, Version=1.4.4.0, Culture=neutral, PublicKeyToken=da8782a6fc4d0081'
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type)
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName)
at System.RuntimeType.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark)
at System.Type.GetType(String typeName)
at SolidCP.Providers.HostingServiceProviderWebService.get_Provider()
at SolidCP.Server.DatabaseServer.GetDatabase(String databaseName)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLMSoftwareMicrosoftFusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLMSoftwareMicrosoftFusion!EnableLog].

that dll you used is for the 1.4.4 version. I would maybe reccomend upgrading to 1.4.4, what version is your enterprise server, and portal server ?

all versions are 1.4.3

i must upgrade to 1.4.4 first?

Hello

i upgrade all servers to 1.4.4 successfully .

then replace downloaded .dll s from http://installer.solidcp.com/Files/1.4.4/SQLProvider-Fix.zip to C:SolidCPServerbin

but again when try to backup mysql below error is in event viewer :

[9/10/2019 9:21:02 PM] ERROR: 'MySQL Server 5.7' BackupDatabase
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at SolidCP.Providers.Utils.DefaultCommandLineProvider.Execute(String filePath, String args, String outputFile)
at SolidCP.Providers.Database.MySqlServer.BackupDatabase(String databaseName, String backupName)
at SolidCP.Providers.Database.MySqlServer.BackupDatabase(String databaseName, String backupName, Boolean zipBackup)
at SolidCP.Server.DatabaseServer.BackupDatabase(String databaseName, String backupName, Boolean zipBackup)

what must i do?