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New Exchange account will not accept external email

26 Posts
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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hey,

We have completed the upgrade to CU12 and unable to recreate the issue on a fresh hosted org but could you run the following powershell command and let me know the output(if any):

(Get-ADObject ("CN=Directory Service,CN=Windows NT,CN=Services,CN=Configuration," + (Get-ADDomain).DistinguishedName ) -Properties dSHeuristics).dSHeuristics

The disable inheritance is a new thing as we further enhance segregation between the users but in our tests we did not see these issues.

Thanks,

Trevor Robinson

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Posts: 25
(@eagmon)
Eminent Member
Joined: 7 years ago

I tried to run the command in my 2019 server and did not get any output.

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Posts: 7
Topic starter
(@jcf145)
Active Member
Joined: 7 years ago

Yes list Object mode is enabled, output of command is 001

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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

Its interesting it has issues with and without dSHeuristics set.

@Eran If you can provide us access we can take a look. Please use the contact button found at the top of the page.

Do note: We normally would not access to take a look as this is part of premium support but i will make a exception as its an unique bug we cannot recreate.

Thanks,

Trevor

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Posts: 25
(@eagmon)
Eminent Member
Joined: 7 years ago

Hello Trevor Marco

Thank you for your support. The fix that you did revolved the bug and now new account gets emails.

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