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New Install - Login page error

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Posts: 1
Topic starter
(@ehosting)
New Member
Joined: 5 years ago

New Install and All went well, no errors during install. When I go to login page http://127.0.0.1:9001, I get error right away.

[IndexOutOfRangeException: Index was outside the bounds of the array.]

I checked http://127.0.0.1:9002 and it loads up ok.

Checked event logs and it point to ASP.NET error

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 5/17/2020 5:58:25 AM
Event time (UTC): 5/17/2020 12:28:25 AM
Event ID: cdfb198078af41a1970c5407c772a352
Event sequence: 64
Event occurrence: 30
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/4/ROOT-1-132341364510644466
Trust level: Full
Application Virtual Path: /
Application Path: C:SolidCPEnterprise Server
Machine name: SERVER

Process information:
Process ID: 5812
Process name: w3wp.exe
Account name: SERVERSCPEnterprise

Exception information:
Exception type: IndexOutOfRangeException
Exception message: Index was outside the bounds of the array.
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)

Request information:
Request URL: http://127.0.0.1:9002/esAuthentication.asmx
Request path: /esAuthentication.asmx
User host address: 127.0.0.1
User:
Is authenticated: False
Authentication Type:
Thread account name: SERVERSCPEnterprise

Thread information:
Thread ID: 157
Thread account name: SERVERSCPEnterprise
Is impersonating: False
Stack trace: at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)

Any help would be highly appreciated.

Thanks and Regards

RK

1 Reply
Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

Do you have special characters? Some of the more unusual ones can cause an error in IIS.

I would try run the installer and reset the serveradmin password using the enterprise server properties.

Regards,

Trevor

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