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New installation error stand alone

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Posts: 10
Topic starter
(@renagade12)
Active Member
Joined: 9 years ago

Hi

 

I have downloaded the installer, I ran it and then tried to install the stand alone version.

It downloads the files and then comes up with the following error when it tries to install

I have followed the install guide and have all roles/web deploy installed

please see the log

Thanks

[2016-06-01 12:16:24 PM] SolidCP.Installer 1.0.1.0 Started by ADcontroller
[2016-06-01 12:16:24 PM] INFO: WindowsServer2008 detected
[2016-06-01 12:16:24 PM] INFO: IIS 8.5 detected
[2016-06-01 12:16:25 PM] START: Loading application configuration
[2016-06-01 12:16:25 PM] END: Application configuration loaded
[2016-06-01 12:16:26 PM] START: Loading installed components
[2016-06-01 12:16:26 PM] END: 0 installed component(s) loaded
[2016-06-01 12:16:31 PM] START: Loading list of available components
[2016-06-01 12:16:33 PM] ERROR: Web service error
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An established connection was aborted by the software in your host machine. ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.HttpWebRequest.MakeMemoryStream(Stream stream)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Installer.Services.InstallerService.GetAvailableComponents()
at SolidCP.Installer.Controls.ComponentsControl.LoadComponents()
[2016-06-01 12:20:25 PM] START: Loading list of available components
[2016-06-01 12:20:28 PM] END: Available components loaded
[2016-06-01 12:21:14 PM] SolidCP.Installer Ended
[2016-06-01 12:33:54 PM] SolidCP.Installer 1.0.1.0 Started by ADcontroller
[2016-06-01 12:33:54 PM] INFO: WindowsServer2008 detected
[2016-06-01 12:33:54 PM] INFO: IIS 8.5 detected
[2016-06-01 12:33:54 PM] START: Loading application configuration
[2016-06-01 12:33:54 PM] END: Application configuration loaded
[2016-06-01 12:33:54 PM] START: Loading installed components
[2016-06-01 12:33:54 PM] END: 0 installed component(s) loaded
[2016-06-01 12:33:57 PM] START: Loading list of available components
[2016-06-01 12:33:57 PM] ERROR: Web service error
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An established connection was aborted by the software in your host machine. ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.HttpWebRequest.MakeMemoryStream(Stream stream)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Installer.Services.InstallerService.GetAvailableComponents()
at SolidCP.Installer.Controls.ComponentsControl.LoadComponents()
[2016-06-01 12:34:21 PM] START: Loading list of available components
[2016-06-01 12:34:22 PM] END: Available components loaded
[2016-06-01 12:34:24 PM] INFO: Data directory created
[2016-06-01 12:34:24 PM] INFO: Tmp directory created
[2016-06-01 12:34:24 PM] START: Downloading file
[2016-06-01 12:34:24 PM] INFO: Downloading file "~/Files/1.0.3/SolidCP-StandaloneServerSetup-1.0.3.zip" to "C:Program Files (x86)SolidCP InstallerTmpSolidCP-StandaloneServerSetup-1.0.3.zip"
[2016-06-01 12:35:40 PM] END: Downloaded 46222531 bytes
[2016-06-01 12:35:40 PM] START: Unzipping file
[2016-06-01 12:35:40 PM] INFO: Unzipping file "C:Program Files (x86)SolidCP InstallerDataSolidCP-StandaloneServerSetup-1.0.3.zip" to the folder "C:Program Files (x86)SolidCP InstallerTmp"
[2016-06-01 12:36:20 PM] END: Unzipped file
[2016-06-01 12:36:20 PM] START: Running installer SolidCP.Setup.StandaloneServerSetup103.Install from C:Program Files (x86)SolidCP InstallerTmpsetupsetup.dll
[2016-06-01 12:36:29 PM] ERROR: Installer error
System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.Execute(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Controls.ComponentsControl.StartInstaller(DataRowView row)
[2016-06-01 12:42:28 PM] START: Loading list of available components
[2016-06-01 12:42:29 PM] END: Available components loaded
[2016-06-01 12:42:34 PM] INFO: Tmp directory created
[2016-06-01 12:42:34 PM] START: Downloading file
[2016-06-01 12:42:34 PM] INFO: Downloading file "~/Files/1.0.3/SolidCP-StandaloneServerSetup-1.0.3.zip" to "C:Program Files (x86)SolidCP InstallerTmpSolidCP-StandaloneServerSetup-1.0.3.zip"
[2016-06-01 12:43:47 PM] END: Downloaded 46222531 bytes
[2016-06-01 12:43:47 PM] START: Unzipping file
[2016-06-01 12:43:47 PM] INFO: Unzipping file "C:Program Files (x86)SolidCP InstallerDataSolidCP-StandaloneServerSetup-1.0.3.zip" to the folder "C:Program Files (x86)SolidCP InstallerTmp"
[2016-06-01 12:44:27 PM] END: Unzipped file
[2016-06-01 12:44:27 PM] START: Running installer SolidCP.Setup.StandaloneServerSetup103.Install from C:Program Files (x86)SolidCP InstallerTmpsetupsetup.dll
[2016-06-01 12:44:27 PM] ERROR: Installer error
System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.Execute(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Controls.ComponentsControl.StartInstaller(DataRowView row)
[2016-06-01 12:44:30 PM] START: Loading list of available components
[2016-06-01 12:44:30 PM] END: Available components loaded
[2016-06-01 12:44:36 PM] INFO: Tmp directory created
[2016-06-01 12:44:36 PM] START: Downloading file
[2016-06-01 12:44:36 PM] INFO: Downloading file "~/Files/1.0.3/SolidCP-StandaloneServerSetup-1.0.3.zip" to "C:Program Files (x86)SolidCP InstallerTmpSolidCP-StandaloneServerSetup-1.0.3.zip"
[2016-06-01 12:45:49 PM] END: Downloaded 46222531 bytes
[2016-06-01 12:45:49 PM] START: Unzipping file
[2016-06-01 12:45:49 PM] INFO: Unzipping file "C:Program Files (x86)SolidCP InstallerDataSolidCP-StandaloneServerSetup-1.0.3.zip" to the folder "C:Program Files (x86)SolidCP InstallerTmp"
[2016-06-01 12:46:30 PM] END: Unzipped file
[2016-06-01 12:46:30 PM] START: Running installer SolidCP.Setup.StandaloneServerSetup103.Install from C:Program Files (x86)SolidCP InstallerTmpsetupsetup.dll
[2016-06-01 12:46:31 PM] ERROR: Installer error
System.NullReferenceException: Object reference not set to an instance of an object.
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.RemoteRun(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Common.AssemblyLoader.Execute(String fileName, String typeName, String methodName, Object[] parameters)
at SolidCP.Installer.Controls.ComponentsControl.StartInstaller(DataRowView row)

11 Replies
Posts: 10
Topic starter
(@renagade12)
Active Member
Joined: 9 years ago

apologies, forgot to mention the system I'm running

Windows 2012 R2, iis 8.5

Reply
Posts: 1509
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

Thank you for highlighting the problems. It appears to be a installer update which is required. I will update this post when we have published the new version (I am working on it now).

 

Regards,

Trevor

Reply
1 Reply
(@renagade12)
Joined: 9 years ago

Active Member
Posts: 10

Great, thank you for the quick response and help, please let me know once its available

Reply
Posts: 10
Topic starter
(@renagade12)
Active Member
Joined: 9 years ago

Great, thank you for the quick response and help, please let me know once its available

Reply
Posts: 1509
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

Sorry for the delay. We have now fixed this bug.

You will need to update the installer by going to Application Settings -> Check for updates.

Kind Regards,

Trevor Robinson

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