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new portal: Login failed for user 'SolidCP'

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Posts: 11
 klk
Topic starter
(@klk)
Active Member
Joined: 6 years ago

Hello,
I did install SolidCP with the automated installation script on two servers. one enterprise server only and one portal only.
the enterprise server looks ok as far as i can tell, however, when i start up the portal on portal server i get

[SoapException: Server was unable to process request. ---> Login failed for user 'SolidCP'.]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +240692
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +267
   SolidCP.EnterpriseServer.esAuthentication.GetSystemSetupMode() +53
   SolidCP.Portal.Login.EnsureSCPA() +34
   SolidCP.Portal.Login.Page_Load(Object sender, EventArgs e) +45
   System.Web.UI.Control.OnLoad(EventArgs e) +106
   SolidCP.Portal.SolidCPModuleBase.OnLoad(EventArgs e) +34
   System.Web.UI.Control.LoadRecursive() +68
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3785

from the userid used my guess is it wants to authenticate against sql, so I resetted the sql password to the password defined in the script but the error is still there.
Any help is appreciated.
I am interested in a procedure how to change service/sql accounts passwords, e.g. where do I have to make changes.
/Klaus

2 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,
The SQL password is in the Enterprise web.config and in the /bin scheduler config.
Other passwords used are Windows users used by the application pool (can be changed from IIS management and users & computers mmc).
Serveradmin password can be reset via the SolidCP installer (although i am not 100% sure if that is correctly setup when using the powershell script).
Regards,
Marco

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Posts: 11
 klk
Topic starter
(@klk)
Active Member
Joined: 6 years ago

Thanks Marco, I could change the password in web.config, portal is running now.

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