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New server installation - unable to create a new organization

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Posts: 25
Topic starter
(@eagmon)
Eminent Member
Joined: 7 years ago

New server installation - and I am unable to create a new organization. Error from the panel :

Error creating organization. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'test.com' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Probably an authentication issue. Did you set the Active Directory settings of the involved SCP Server correctly (NONE/yourADdomain.com/blank/blank)? ---> System.Runtime.InteropServices.COMException: Unknown error (0x80005000) at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Exists(String path) at SolidCP.Providers.HostedSolution.ActiveDirectoryUtils.AdObjectExists(String path) --- End of inner exception stack trace --- at SolidCP.Providers.HostedSolution.ActiveDirectoryUtils.AdObjectExists(String path) at SolidCP.Server.Organizations.OrganizationExists(String organizationId) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.HostedSolution.Organizations.OrganizationExists(String organizationId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName) --- End of inner exception stack trace ---

I added the user to the groups that you asked for :

PS C:\Users\administrator.CLOUDWM> Get-ADPrincipalGroupMembership SCPEnterprise_k16 | select SamAccountName

SamAccountName
--------------
Domain Users
Organization Management
Recipient Management
Help Desk
Server Management
Administrators
Enterprise Admins
IIS_IUSRS
WinRMRemoteWMIUsers__

PS C:\Users\administrator.CLOUDWM> Get-ADPrincipalGroupMembership SCPServer_k16 | select SamAccountName

SamAccountName
--------------
Domain Users
Organization Management
Recipient Management
Help Desk
Server Management
Administrators
Domain Admins
Enterprise Admins
IIS_IUSRS
WinRMRemoteWMIUsers__

PS C:\Users\administrator.CLOUDWM> Get-ADPrincipalGroupMembership SCPPortal_k16 | select SamAccountName

SamAccountName
--------------
Domain Users
Organization Management
Recipient Management
Help Desk
Server Management
Administrators
Enterprise Admins
IIS_IUSRS
WinRMRemoteWMIUsers__

What else do I need to update in the Active Directory settings?

-- Eran

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