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problems with exchange en solidcp

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Karel
Posts: 28
Topic starter
(@konink)
Eminent Member
Joined: 4 years ago

Hello,

 

When viewing the settings tab of a mailbox user generates the following error:

 

Error reading mailbox general settings. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'GET_MAILBOX_GENERAL' task on '' EXCHANGE ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Connecting to remote server sub.domain.tld failed with the following error message : For more information, see the about_Remote_Troubleshooting Help topic. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.GetMailboxGeneralSettings(String accountName) at SolidCP.EnterpriseServer.ExchangeServerController.GetMailboxGeneralSettings(Int32 itemId, Int32 accountId) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.GetMailboxGeneralSettings(Int32 itemId, Int32 accountId) at SolidCP.EnterpriseServer.esExchangeServer.GetMailboxGeneralSettings(Int32 itemId, Int32 accountId) --- End of inner exception stack trace ---

 

Also i can create a new customer but can't add a hostingplan anymore.....

 

Anyone an idea?

6 Replies
Trevor Robinson
Posts: 1442
Admin
(@trobinson)
Member
Joined: 6 years ago

Hello,

The error shows an issue with the exchange powershell. You should check the section in the exchange manual at https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/.

Regards,

Trevor

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Karel
Posts: 28
Topic starter
(@konink)
Eminent Member
Joined: 4 years ago

Trevor,

That was the first thing that I checked. The strange thing is that i can set mailbox permissions for existing mailboxes in SolidCP.

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Karel
Posts: 28
Topic starter
(@konink)
Eminent Member
Joined: 4 years ago

When creating a mailbox under an existing company:

Error creating mailbox. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'User Name' EXCHANGE ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Could not enable mail user 'User@domain.nl' at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace ---

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Trevor Robinson
Posts: 1442
Admin
(@trobinson)
Member
Joined: 6 years ago

Hello,

Can you check if the mail database is excluded or suspended from provisioning?

Regards,

Trevor

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