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We have upgraded to solidcp from websitepanel without apparent problems. Installed Solidcp WHMCS module, but can’t create hosting accounts from WHMCS.

It returns:

Order Accept Encountered Problems
CreateAccount Fault: (Code: 0, Message: ChangeUserStatus Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.NullReferenceException: Object reference not set to an instance of an object. at SolidCP.EnterpriseServer.UserCreationWizard.CreateUserAccountInternal(Int32 parentPackageId, String username, String password, Int32 roleId, String firstName, String lastName, String email, String secondaryEmail, Boolean htmlMail, Boolean sendAccountLetter, Boolean createPackage, Int32 planId, Boolean sendPackageLetter, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName, Boolean createZoneRecord) at SolidCP.EnterpriseServer.UserCreationWizard.CreateUserAccount(Int32 parentPackageId, String username, String password, Int32 roleId, String firstName, String lastName, String email, String secondaryEmail, Boolean htmlMail, Boolean sendAccountLetter, Boolean createPackage, Int32 planId, Boolean sendPackageLetter, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName, Boolean createZoneRecord) at SolidCP.EnterpriseServer.esPackages.CreateUserWizard(Int32 parentPackageId, String username, String password, Int32 roleId, String firstName, String lastName, String email, String secondaryEmail, Boolean htmlMail, Boolean sendAccountLetter, Boolean createPackage, Int32 planId, Boolean sendPackageLetter, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount, String hostName, Boolean createZoneRecord) — End of inner exception stack trace —), Service ID: 15)

 

We are running whmcs on windows/iis on the same server where the account was attempted to install.. Any ideas why this error is returned?

It worked fine with websitepanel

AG

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