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RDS Remote Applications not saving

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Posts: 1
Topic starter
(@cartika)
New Member
Joined: 5 years ago

Hello,

We have updated one of our software (Webgility) on the server and trying to push it to RDS session but not working.

First, we updated the software on the server and then went to SolidCP control panel > RDS Collections > Remote Applications to remove the older version by simply selecting the application and delete it. After we logged into the RDS session and the old icon for the software was gone.

Then we tried to add it back by clicking add under remote application and selecting the application we want and then save it after it's been added. However, the application keeps disappearing every time we add it. Then we tried to add MS Paint and the same happened. Now we cannot add/save and of the remote applications anymore.

Please help with any solutions you may have.

Thank you!

1 Reply
Posts: 1509
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

You should check the Windows eventlog under Application -> SolidCP on the RDS gateway to see if it provides a more detailed error.

Regards,

Trevor

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