Hi support,
I have install SolidCP login success, I doing test functions on SolidCP. I try reset password of user server
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I have reciver new password in email admin, but new password I enter in main login http://ip:9001 error bellow
The control with ID 'PS' requires a ScriptManager on the page. The ScriptManager must appear before any controls that need it.
[InvalidOperationException: The control with ID 'PS' requires a ScriptManager on the page. The ScriptManager must appear before any controls that need it.]
System.Web.UI.ExtenderControl.get_ScriptManager() +620214
System.Web.UI.ExtenderControl.RegisterWithScriptManager() +150
AjaxControlToolkit.ExtenderControlBase.OnPreRender(EventArgs e) +24
System.Web.UI.Control.PreRenderRecursiveInternal() +113
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4297
Hello,
Can you try close your browser first before clicking the link? SolidCP does require a new session to be created for the reset to work.
Thanks,
Trevor Robinson
Hello,
If I access from client loing http://27.0.14.171:9001 and have try still not login and show error bellow
SolidCP ERROR
if you receive this error and the server is not maintained by you please contact your hosting company immidiately.
Tips for the server administrators:
Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further.
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.
If I remote in server 27.0.14.171 access IE login http://27.0.14.171:9001 error bellow
Wrong credentials
Wrong user name or password have been specified or account is locked.
I try do instructions below
If not, head over to your desktop->SolidCP Installer->SolidCP Enterprise Server 1.1.2->Setting -> waiting download ->click next until you saw the option to reset serveradmin password -> enter new password -> Next -> finish
Setup has:
- Updated password for the serveradmin account
- Updated system configuration
But try login still not success and error
Wrong credentials
Wrong user name or password have been specified or account is locked.
username is serveradmin
Hello,
Thanks, i have find solution reset password. when reset pasword, new password will send to mail admin, and field OneTimePasswordState in table bdo.Users set value 1, change value 1 to 0, save then login with new password reciver in email is success.
thanks support. Hope SolidCP strong growth
Hello,
Glad you managed to get to the bottom of the issue. I will do a full round of testing to see if this is a general bug.
The OneTimePasswordState is normally set when you do a reset via the panel to ensure you change the password.
Kind Regards,
Trevor Robinson
