Hi support,
I have install SolidCP login success, I doing test functions on SolidCP. I try reset password of user server
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I have reciver new password in email admin, but new password I enter in main login http://ip:9001 error bellow
The control with ID ‘PS’ requires a ScriptManager on the page. The ScriptManager must appear before any controls that need it.
[InvalidOperationException: The control with ID ‘PS’ requires a ScriptManager on the page. The ScriptManager must appear before any controls that need it.]
System.Web.UI.ExtenderControl.get_ScriptManager() +620214
System.Web.UI.ExtenderControl.RegisterWithScriptManager() +150
AjaxControlToolkit.ExtenderControlBase.OnPreRender(EventArgs e) +24
System.Web.UI.Control.PreRenderRecursiveInternal() +113
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Control.PreRenderRecursiveInternal() +222
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4297
Hello,
If I access from client loing http://27.0.14.171:9001 and have try still not login and show error bellow
SolidCP ERROR
if you receive this error and the server is not maintained by you please contact your hosting company immidiately.
Tips for the server administrators:
Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further.
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.
If I remote in server 27.0.14.171 access IE login http://27.0.14.171:9001 error bellow
Wrong credentials
Wrong user name or password have been specified or account is locked.
I try do instructions below
If not, head over to your desktop->SolidCP Installer->SolidCP Enterprise Server 1.1.2->Setting -> waiting download ->click next until you saw the option to reset serveradmin password -> enter new password -> Next -> finish
Setup has:
– Updated password for the serveradmin account
– Updated system configuration
But try login still not success and error
Wrong credentials
Wrong user name or password have been specified or account is locked.
username is serveradmin
Hello,
Thanks, i have find solution reset password. when reset pasword, new password will send to mail admin, and field OneTimePasswordState in table bdo.Users set value 1, change value 1 to 0, save then login with new password reciver in email is success.
thanks support. Hope SolidCP strong growth
Hi Trevor,
Just to add i had a similar issue in this post.
Seems similar so may be a general bug
Ric
I can confirm this is a bug. If you password reset and login you will get this error.
It appears to be related to sessions and the OneTimePasswordState as you can wait for a recycle and then try again and change the password and its fine.
Its not just a serveradmin user issue, it happens to any user that resets their password.
Any chance of a minor update to fix this as its causing us a lot of problems?
I have same problem and I have many troubles by users when they reset their password. is there is patch to resolve this problem?
Thanks