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Send mail instructions error

5 Posts
3 Users
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Posts: 57
Topic starter
(@dvoijen)
Trusted Member
Joined: 7 years ago

When i click to send email instructions i get this error:

Error sending mailbox setup instructions

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.UriFormatException: Invalid URI: The URI is empty. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind) at SolidCP.EnterpriseServer.OrganizationController.GenerateUserPasswordResetLink(Int32 itemId, Int32 accountId, Guid& tokenGuid, String pincode, String resetUrl) at SolidCP.EnterpriseServer.ExchangeServerController.EvaluateMailboxTemplate(Int32 itemId, Int32 accountId, Boolean pmm, Boolean emailMode, Boolean signup, String template, String passwordResetUrl) at SolidCP.EnterpriseServer.ExchangeServerController.SendMailboxSetupInstructions(Int32 itemId, Int32 accountId, Boolean signup, String to, String cc) at SolidCP.EnterpriseServer.esExchangeServer.SendMailboxSetupInstructions(Int32 itemId, Int32 accountId, Boolean signup, String to, String cc) --- End of inner exception stack trace ---

4 Replies
Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

It sounds like the Org password reset link has been enabled with a URL or an malformed URL.

 

Please check it in:

 

Configuration -> System Settings -> CLOUD STORAGE PORTAL SETTINGS -> CLOUD STORAGE PORTAL SETTINGS

 

Kind Regards,

 

Trevor Robinson

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Posts: 57
Topic starter
(@dvoijen)
Trusted Member
Joined: 7 years ago

Trevor,

I am trying to send mail instructions

Hosted Organization - Exchange - Mailboxes - Mailbox - Setup Instructions
Send via E-Mail

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Posts: 57
Topic starter
(@dvoijen)
Trusted Member
Joined: 7 years ago

The error is fixed, in the mail templates i forgot to enter the from address ......

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Posts: 1
(@sharadbatham)
New Member
Joined: 7 years ago

dear sir plz help me me apne pcn per Epravesh per counselling form nai bhar pa raha hu muje har bar uske ek error massage ata he plzz help me sir

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