Hi,
I have around 2000 users in total under AD OU ,the issue now is that opening organization (user list) takes alot of time (60+ seconds) , while opening exchange user list only takes 1 second, can you please let me know how to solve this slowness issue for organization section?
Thanks!
Can you please let me know what seems slow to you?
As for example going to organization --> Users (without clicking anything else) is just purely database (it won't try to grab anything from OU's yet)
But some other places for example to view / add permissions to a mailbox has a known issue where it queue's all involved accounts for their permissions (inherited problem of WebsitePanel that we did not get around to fix yet).
Hi Marco,
Thanks for reply,
The issue is that when i goto:
Organization > Users (60+ Seconds)
OR
Organization > Stats (Takes 30 Seconds to load)
It takes alot of time , im not sure why,
i tried troubleshooting the issue by analyzing traffc via wireshark, when i click org > users
It searches AD under Configuration node , other than that i don't see any specific AD traffic
The issue arouse when we added a third domain controller , but i haven't configured it in SolidCP , all DC are fully functional and i didnt find any issues with DC
The issue was also in WSP (Before we upgraded to solidcp ), but after adding the third DC
Also i checked DB , no issues , a lot of free ram and CPU
Another observation , the issue is only with ogranization with 800 - 1000 users , organization with 10 - 15 users loads within a second
Well, that list is mostly purely database (MSSQL) so if thats slow i assume the bottle neck lays with Enterprise / MSSQL server vs Portal
That it shows up with large amounts i can imagine (as currently it will load all at once and then adds pagination, so it doesn't load for example 25 per page but just all in 1 go), however to speed it up / it basically comes down to mssql, enterprise and portal communication.
Assuming the biggest problem is with large lists i think optimizing mssql further would achieve your goal. (i'm guessing if you monitor it's activity you will see what it's doing while you load the list).