Hi
I am using SolidCp on a Winows 2012 server. It's portal is on a subdomain e.g : solidcp.domain-name.tld:9001
It was working till today. Now It's not opening !!
How may I investigate what happened?!?
I can ping that subdomain, it returns server IP address. I have a webmail on this server that is located on : solidcp.domain-name.tld/webmail that is working and opening .
When I am trying to open portal by IP address is not working and respond bad request.
Can you please help me to investigate it?
Here are my setting :
Windows 2012
Net 4.5 installed
Solidcp 1/12 and installed by it's installer
I also have PHP,MySQL on my server does that affect on it?!
As I told you it was working but it crashed and not opening .
Hello,
Can you access the portal from the server it self?
Normally if there is a error it will give you more information from locally unless you change the error settings.
Kind Regards,
Trevor Robinson
No!
I cannot access to the portal page from local either.
I am getting error :
Bad Request - Invalid Hostname
HTTP Error 400. The request hostname is invalid.
I don't know how may I found the issue. Is there any log file for grabbing the issue?
I was looking for log files but I couldn't find any related file because when I tried opened portal site on server's browser none of log files locates on : c:inetpub
I even create a new folder and assigned that into portal IIS log file by using IIS
but after portal no files created in that folder !!
If it's an Error 400 why IIS doesn't create a log file regarding that error and mentions what exactly happened??!!
Hello,
HTTP Error 400. The request hostname is invalid.
Means your IIS bindings are not set correctly.
You will need to go to IIS Management --> Click on SolidCP Portal --> on the right side "bindings" --> you can edit the bindings of <ip> with port 9001 to All ip's : 9001
then you just hit your browser with http://ip:9001 (for example http://127.0.0.1:9001 from the server it self) to load the portal.
I would not recommend touching the files or anything other then what is described in the manuals of SolidCP.
Regards,
Marco
