Good day team 

I hope you can help me please. 

We have received the error below on a good number of domains for which clients require us to install a fully paid for SSL certificate.

So basically we generate the CSR in SolidCP,  

order the certificate from the third party SSL provider

then when we paste the certificate key  and click install we are faced with the error below: 

Error getting SSL info for site
Sequence contains more than one element

Has anyone experienced this or is in a position to let me know what actually causes the issue.

thanks