BTW:  the ip switch works fine on pre-configured servers / plans prior to moving to solidCP. But for a new server this is not working.

I'm having the same issue, any news on whats going on?

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'SWITCH_TO_DEDICATED_IP' task on xxxxx.edu' WEB_SITE ---> System.Exception: Parent zone not found
at SolidCP.EnterpriseServer.WebServerController.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.WebServerController.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
at SolidCP.EnterpriseServer.esWebServers.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esWebServers.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
at SolidCP.Portal.WebSitesEditSite.cmdApplyDedicatedIP_Click(Object sender, EventArgs e)

Hey,

Sorry for the delay. I have just tried this on 1.1.1 and it appears to work fine. Can you confirm if you are using the latest version?

Thanks,

Trevor Robinson

we are running version 1.1.1 as of 10/15/2016

how can we tell when something is fixed and are the manual zips updated regularly?