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beckhamk 151 Rep.

getting this error when we switch to dedicated ip for a site.  Any ideas?

 

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘SWITCH_TO_DEDICATED_IP’ task on ‘xxxxx.com’ WEB_SITE —> System.Exception: Parent zone not found
at SolidCP.EnterpriseServer.WebServerController.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
— End of inner exception stack trace —
at SolidCP.EnterpriseServer.WebServerController.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
at SolidCP.EnterpriseServer.esWebServers.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
— End of inner exception stack trace —
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esWebServers.SwitchWebSiteToDedicatedIP(Int32 siteItemId, Int32 ipAddressId)
at SolidCP.Portal.WebSitesEditSite.cmdApplyDedicatedIP_Click(Object sender, EventArgs e)

beckhamk answered