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May 02, 2023 8:55 pm
My customer cannot view or edit DNS. I will try to post more details. Forum keeps saying "Forbidden"
The problem seems to be specific to one customer. The DNS feature works when I log in as another user or administrator.
1 Reply
May 02, 2023 10:23 pm
Eventually I figured out, the customer's account was suspended, although I don't remember why.
When customer tried to edit the DNS, they saw a very technical error message, "NullReferenceException: Object reference not set to an instance of an object" etc.
I suggest, please implement more user-friendly behavior for suspended accounts, maybe a simple message such as "Account Suspended - Please Contact Host"
