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Unable to create mail account

33 Posts
9 Users
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Posts: 6
Topic starter
(@hemefo)
Active Member
Joined: 7 years ago

Hello all.

I have a weird problem.

I'm using SolidCP 1.3.0 with the hMailServer 5.6.6-B2383

- I create a new domain with a web site: example.com. At this stage neither example.com domain or the alias record existing in the hMailServer as expected.
- Then I create a new mail alias for foo@example.com to bar@another.com
- I confirm that the domain (example.com) and the alias record (foo@.. -> bar@...) successfully created, they're listed on hMailServer's own panel.

However, if I try to create an account for a newly created domain I get the following message:

"Service item could not be created/updated
You can not create or update service item because the required resource is not available in the current hosting space."

Here are the screenshots before and after my account creation attempt.

What could be the problem? Any help appreciated.

32 Replies
Posts: 113
(@hdseed)
Estimable Member
Joined: 8 years ago

i am also seeking a simple way to configure and make SCP able to send emails...

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Posts: 1987
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Im looking into this bug. i will report back once i have some news.

 

hdseed: You need to configure SMTP in the System settings region.

You should also check out mail templates and set the correct mail from email address (most smtp servers do not like it if you send with a wrong email address).

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Posts: 1
(@adiprisacariu)
New Member
Joined: 9 years ago

Hi, does anyone found a solution for @Hemef's reported problem?

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Posts: 11
(@mamos)
Active Member
Joined: 8 years ago

Hi,

I'm getting the same error as @Hemef - also for existing customers with existing Hosting Plans. They are not able to create new mailboxes.

Is there a solution for this problem?

Thanx!

 

Markus

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