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Posts: 11
(@mamos)
Active Member
Joined: 8 years ago

Hi Marco,

I can give you also access. What kind of access and rights do you need?

RDP, Domain Admin Rights...?

Please let me know.

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

RDP, Administrator rights.
I need access to the Portal (server it self and the portal serveradmin or peer), Enterprise, and the SolidCP Server which has the mail on it.

and sysadmin mssql access to the SolidCP database.

I know it's quite a bit, but as i don't know in which area the issue is it's best to have the full range so i can track it down.

Make sure to not send them through forum tho (as its public) always send it through support ticket 🙂

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Oh please note if you need to lock RDP down to ip, let me know in the ticket, we have static ip's we work with (but we do not release that info in the public to avoid spoofing).

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Posts: 11
(@mamos)
Active Member
Joined: 8 years ago

Support Ticket is sended

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Thank you very much for trusting me. (i have received the info).
it's 1:30 am here so i am about to log the day.

tomorrow morning it's one of the first things on my list.

i feel confident this should still give the fix within 24 hours as promised (48 hours yesterday).

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